AST RESEARCH, INC. INFORMATIONAL BULLETIN # 0006 6-26-96
TITLE: Windows NT Setup Error
SUMMARY
A disk READ error may occur when trying to re-install Microsoft
Windows NT, version 3.51, on a computer that already has Windows NT
installed on the primary boot partition, and is formatted as an NT
File System (NTFS).
This issue affects all systems running Windows NT 3.51 regardless of
manufacturer.
NOTES
When attempting to re-install Windows NT, version 3.51 with NTFS
onto an existing NTFS partition, a hard disk READ error may occur,
rebooting at the point where install files have been copied from
the CD-ROM.
Windows NT actually reformats the partition as a File Allocation
Table (FAT) file system, copies the files from the CD-ROM, then
tries to reboot the system into the Graphical User Interface (GUI).
At this point, the system either hangs or displays the following
error message:
DISK READ ERROR HAS OCCURRED.
The format function does not correctly remove all the existing
NTFS data structures, or does not build the FAT data structures
correctly.
To prevent this situation from occurring, perform the following
steps:
1. When prompted, choose to delete the existing partition and
create a new partition.
2. Choose to format as an NTFS partition. Windows NT then installs
correctly.
TAN N/A
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