The following list of numbers was extracted from a list sent by Sarah Peterson of Novell to Larry Bradley, which he kindly posted to our mailing list. I have included in the FAQ because I believe it is of general interest. These numbers were accurate as of November 18, 1991.
DEPARTMENT/GROUP TOLL-FREE REGULAR
After Market Products (AMP) 800-346-7177 801-568-8856
Anthem/Eagle (Ethernet) 800-733-2453 408-453-1200
API Development/Austin 800-RED-WORD 512-794-1795
Authorized Reseller Information 800-828-3362
Contract Inquires/AMP 800-346-7177 801-568-8856
Corporate Headquarters 800-453-1267 801-429-7000
Customer Success Portfolios 800-UPDATE1 801-429-5155
Developer Assistance 800-729-4357
Reseller Authorization 800-828-3362
LANalyzer Products 800-243-8526 408-473-8324
Literature Orders 800-UPDATE1 801-429-5155
NetWare Users International 800-228-4NUI
Novell Education 800-233-3382
Novell Education FaxBack 801-429-5363
OURS Program 800-237-OURS
Professional Developers Program (PDP) 800-RED-WORD 512-794-1795
Piracy 800-PIRATES 801-429-7600
Product Information 800-NETWARE 801-429-5155
Promotional Products 800-526-4483
RMA 800-NETWARE
Technical Marketing Support 800-733-9673
Technical Support 800-NETWARE 801-429-5588
Technical Support/PDP 800-SAY-HELP 512-794-1795
Upgrades/Updates 800-UPDATE1 801-429-5155
Warranty Registration 800-458-7773
Novell BBS 801-429-3030
[Thx L.C.H.]