Customer Survey

TechSmith is continually striving to improve our products and to provide
the functions and features our customers require. An essential part of
this ongoing effort is your opinion of our products. We encourage your
feedback regardless of whether you have decided to license the product
or not. We appreciate your comments in all areas and would specifically
like to get your feedback on the following Foray PPP Client issues.


                                                             No  ?  Yes
Did you find the README.1ST, INSTALL.TXT and the 
other online documentation useful and informative?.......... 1 2 3 4 5
Comment _______________________________________________________________ 


Was the manual well organized and effective in
resolving your questions?................................... 1 2 3 4 5 
Comment _______________________________________________________________ 
	

Were the hardware and software requirements accurate?....... 1 2 3 4 5
Comment _______________________________________________________________ 
	

Was the overall installation process easy?.................. 1 2 3 4 5
                           Well organized?.................. 1 2 3 4 5
                                 Accurate?.................. 1 2 3 4 5
Comment _______________________________________________________________ 
	

Was the Foray PPP Client installation process easy?......... 1 2 3 4 5
                                    Well organized?......... 1 2 3 4 5
                                          Accurate?......... 1 2 3 4 5
Comment _______________________________________________________________ 
	

Was the Network Protocol Software
installation process easy?.................................. 1 2 3 4 5
           Well organized?.................................. 1 2 3 4 5 
                 Accurate?.................................. 1 2 3 4 5 
Comment _______________________________________________________________
	

Was the Foray PPP Client easy to configure?................. 1 2 3 4 5
Comment _______________________________________________________________ 
	

Was the Foray PPP Client easy to use?....................... 1 2 3 4 5
Comment _______________________________________________________________ 
	

Were you able to take advantage of our Web and Ftp
sites for current information and product support?.......... 1 2 3 4 5
Comment _______________________________________________________________ 
	

Did you decide to license your Foray PPP Client software? .. 1 2 3 4 5
Why? __________________________________________________________________ 


Are you considering a remote access software purchase
in the next 6 months?....................................... 1 2 3 4 5
Comment _______________________________________________________________ 


Describe your current workstation environment, including
specific hardware and software components. ____________________________
_______________________________________________________________________ 
_______________________________________________________________________ 


What features would you like to see in future releases of this
or other remote access software packages? _____________________________
_______________________________________________________________________ 
	

Other Comments ________________________________________________________
_______________________________________________________________________
_______________________________________________________________________


    Send this form to us at one of the following locations:

             E-Mail at foray-client@techsmith.com
                             or
        FAX to Foray Client Feedback  at (517) 333-1888