Frequently Asked Questions UFO Univeral File Operator 1.45E 컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴� The most frequent questions about UFO 컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴� Problems mentioned here do not occur on every system. But if they do you can find the solutions here. 컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴� CONTENTS 1. Why can't I enter a password at "Screen saver"? 2. I have encountered an error or have an improvement suggestion. What can I do? 3. Nothing works anymore! 4. UFO runs very slowly on my system. 5. UFO is shareware - but what is it anyway? 6. AnimByte does not work on my CD.ROM. 7. It takes too long when UFO returns from a program call. 8. UFO supports archivers. But what are "archivers" and where can I get them? 9. Why doesn't the user menu work? 10. Why doesn't the archiver support work or only partially? 11. I cut out a marked text blobk inside the UFO editor. The block disappears - but cannot be found inside the clipboard. 12. I do not want archives to be sorted like directories. 13. Does UFO work on 286 computers? 14. Where can I get the latest shareware version? 15. How can I register? 16. When I use Windows 95 strange characters appear at the window frames in UFO. How can I fix it? 17. How can I display the contents of an self-extrancting archive? 18. The page-down key does not work in teh viewer. Why? 컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴� > 1. QUESTION Why can't I enter a password at "Screen saver"? ANSWER You can! But not at "Screen saver" but in the "Options"-menu at "Savety & Security". -- -- -- > 2. QUESTION I have encountered an error or have an improvement suggestion. What can I do? ANSWER You can contact the authors by telephone, by fax, in our BBS, per Internet, CpmpuServe or FIDO-NetMail. Error descriptions and improvment suggestions are always welcome! And some suggestions from UFO users are already realized. In the file SUPPORT.TXT you can find further information about contacting us. -- -- -- > 3. QUESTION Nothing works anymore! ANSWER Delete the file UFO.INI and restart UFO. If this doesn't help please reinstall UFO. -- -- -- > 4. QUESTION UFO runs very slowly on my system. ANSWER Deactivate the Direct-Dir-Technology and the file infos (in the "Options"- menu at "Configuration"). If this doesn't help switch off the log file (in the "Options"-menu at "Savety & Security"). -- -- -- > 5. QUESTION UFO is shareware - but what is it anyway? ANSWER "Shareware" means that you share (copy) software and that you may evaluate it for a certain time (at UFO you have 30 days). If you do not like the program anyway just delete it. But if you want to use this software furthermore you "register" at the author(s). This means you pay a small fee (At UFO it is $25) and you get the "registered version" in which all shareware indications and all possible restricions (At UFO there are none) are removed. Of course, you must not share this version. -- -- -- > ?. QUESTION Is it true - how Udo K. claims -, that you have no idea of computers? ANSWER Yes, we're afraid so. We already have grave depressions. We even thought of suicide. But according to our own estimation we are too stupid for that. -- -- -- > 6. QUESTION AnimByte does not work on my CD.ROM. ANSWER That is quite normal. We hope that we can get rid of this cut soon. -- -- -- > 7. QUESTION It takes too long when UFO returns from a program call. ANSWER Try to activate the fast mouse reset (Options|Configuration|Fast mouse reset). If you can go without the mouse in UFO switch "Use mouse" to off (in the "Options"-menu at "Configuration"). -- -- -- > 8. QUESTION UFO supports archiver. But what are "archivers" and where can I get them? ANSWER Archvers are programs which compress files, this means to shrink them. Files are not of use while being compressed - they first have to be "extracted". You can recognize compressed files - we also call them "archives" - from the extensions. For example: "ARJ", "ZIP", "LZH" or "RAR". The use of archivers is normally connected to cryptic command input at the DOS prompt. UFO takes this work from you. Archiver like ARJ or PKZip you can get in BBSs, at shareware distributors or at shareware vending machines which you can find in some libraries and department stores. -- -- -- > 9. QUESTION Why doesn't the user menu work? ANSWER The menu file delivered with UFO is only an example. It is easily possible that you do not actually have all programs used there (or they are not in the correct directories). Create your own menu file! How to do this, you can learn from the file UFO.DOC. -- -- -- > 10. QUESTION Why doesn't the archver support work or only partially? ANSWER Check out if the archiver that was used to create the archive is available. In most cases you can see that from the extension. Make sure UFO can access a valid temporary directory. You may change it at "Options|Configuration|Temp directory". -- -- -- > 11. QUESTION I cut out a marked text block inside the UFO editor. The block disappears - but cannot be found inside the clipboard. ANSWER If you want the marked text to be copied to the clipboard you have to press Shift-Del. -- -- -- > 12. QUESTION I do not want archives to be sorted like directories. ANSWER That's no problem. At "Options|Compression...|Archives" you can change the sort method of archives. Please turn to the online-help in this dialogue for further information. -- -- -- > 13. QUESTION Does UFO work on 286 computers? ANSWER Yes. UFO doesn't (yet) use 386 specific commands. -- -- -- > 14. QUESTION Where can I get the lastest sgareware version? ANSWER You can get the latest shareware version as follows: � Free of charge at our support BBSs: Phone numbers and net addresses you can find in the file SUPPORT.TXT. � At the CHIP forum in CompuServe (GO CHIP, file area #23). You pay for normal CompuServe use. � From the shareware mail order house PEARL (No. SW6080D) For the current prices turn to PEARL, Buggingen, Germany. -- -- -- > 15. QUESTION How can I register? ANSWER To register is very easy and works as follows: � Fill out the file ORDER.FRM (by a editor or a pen, if it is printed) and fax or mail it. For the address turn to the file SUPPORT.TXT. � Or at CompuServe's SWREG (GO SWREG, keyword: UFO). -- -- -- > 16. QUESTION When I use Windows 95 strange characters appear at the window frames in UFO. How can I fix it? The problem is Windows 95 but you can fix it easily. Search your CONFIG.SYS for the line beginning with "Country=". Alter the line so that the two following numbers are "049" and "437". E.G.: Country=049,437,D:\WINDOWS\COMMAND\country.sys The following lines should be placed at the end of your AUTOEXEC.BAT. Please notice that in both lines has to stand the number "437". E.G.: mode con codepage prepare=((437) D:\WINDOWS\COMMAND\ega.cpi) mode con codepage select=437 -- -- -- > 17. QUESTION How can I display the contents of an self-extrancting archive? Press CTRL- or Alt- when the file coursor is placed on the archive. You can make sure if the file is a self-extracting archive or not. If not, an error message is displayed. -- -- -- > 18. QUESTION The page-down key does not work in the viewer. Why? The UFO file viewer is not compatible to some mouse drivers. If there is no mouse driver active in memory the file viewer should work perfectly. You should use a Microsoft or Microsoft compatible mouse driver. -- -- --