HP SURESTORE HARD DRIVE 1080A, 1300A, 1600A, 2000A, 1300V and 2000V INSTALLATION GUIDE November 1995 Edition 2 UNPACK YOUR HARD DRIVE KIT * Handle the hard drive carefully. * The hard drive should stay in the anti-static bag until it is installed. * Always handle the hard drive by the edges. * Avoid touching the electronic components on the Printed Circuit Assembly (PCA). * Always set the hard drive on a flat, cushioned surface. * Save all packaging materials for future use. CHECK THE CONTENTS 1 Hard Drive 2 Front Panel* 3 Adapters or Tray* 4 Screws* 5 3.5-inch Installation floppy* 6 Hard Drive Installation Guide *In Hard Drive Kit only. The C543X Hard Drive Kit includes the Tray instead of the Adapters, and does not include the front panel. PRINT, BACKUP, POWER OFF AND UNPLUG YOUR PC If a floppy disk came with your hard drive, print the README file. Make a verified backup copy of the data on your existing hard drive. Turn off the power to your PC, touch a bare metal spot on the chassis of the PC to discharge any static electricity, and unplug the power cord. MOUNT THE ADAPTERS TO YOUR C527X HARD DRIVE Remove the cover from your PC. If a 3.5 inch hard drive mounting location exists, do not attach the additional hardware, go to the section called "Setting The Hard Drive Jumper." If you have a 5.25 inch mounting location, remove the hard drive from its anti-static bag and use 4 of the screws included with your hard drive to attach the 5.25-inch adapters. You may also attach the front panel. One screw must be used on each side. MOUNT THE TRAY TO YOUR C543X HARD DRIVE Remove the hard drive from its anti-static bag and use the 4 screws included with your hard drive to attach the tray. SETTING THE HARD DRIVE JUMPER Locate jumper J20 on the PCA. (Refer to the Microsoft Word file called "JMPRPIC.DOC" for the jumper location diagram). If you are adding this hard drive to a system that already has a hard drive, we recommend this unit become your secondary or "Slave" drive. To designate this unit as the Slave, remove jumper J20. Confirm that your other hard drive is configured as the primary or "Master" drive with "Slave" attached. (Refer to your System Manual for more information). Note: The jumper across J23 and J24 is a spare. When configuring this hard drive in an HP Vectra, install the spare jumper across pinset J24 to enable Cable Select. CONFIGURING THE HARD DRIVE AS PRIMARY OR MASTER If you decide to configure this hard drive as the Master in a dual drive application, no jumper changes are required, but you should confirm that your other hard drive is configured as the Slave. If this hard drive is the only hard drive in the system, no jumper changes are required. Cable Select (J24) Disabled: Jumper removed Enabled (J20 is ignored): Jumper installed CONNECT THE IDE RIBBON CABLE C527X SERIES: Slide the hard drive into its mounting location and connect it to the IDE hard drive ribbon cable from your PC. Make sure the stripe that runs along the edge of the cable is aligned with pin 1 on the hard drive IDE connector. Check the other end of the ribbon cable to ensure that it has remained firmly attached. C543X SERIES: Refer to the appropriate HP Vectra Setup Guide to connect the IDE ribbon cable to the hard drive. CONNECT THE POWER SUPPLY CABLE Connect the power supply cable to the 4 pin power connector on the back of your hard drive. It will only insert one way. If an extra power cable is not available, a Y-adapter can be obtained from your Authorized HP Reseller or HP Technical Support. MOUNT THE HARD DRIVE IN THE PC C527X SERIES: Mount the hard drive in your available mounting location using the mounting screws recommended by your PC manufacturer or the supplied screws. If the hard drive doesn't fit, special rails may be required, contact your Authorized HP Reseller or HP Technical Support. MOUNT THE HARD DRIVE IN THE HP VECTRA PC C543X SERIES: Attach the hard drive to the Vectra's mounting hinges. Rotate the hard drive on its hinges and secure it using the screw provided. Refer to the appropriate Vectra Setup Guide for specific details. POWER ON YOUR PC AND RUN THE INSTALLATION UTILITY Replace the cover on your PC. Plug in the power cord, turn ON the PC, and allow your PC to start-up. If your hard drive came with software diskette, go directly to the "Run The Installation Utility" section. If your hard drive did not come with a software diskette, proceed to the "Extract Installation Utility From the Hard Drive" section, to extract the software from the hard drive. EXTRACT INSTALLATION UTILITY FROM THE HARD DRIVE Use your system setup utility to change the system CMOS/BIOS to use the above parameters for your new hard drive. Re-boot your system. Place a blank diskette in the "A" drive. Change to your new hard drive (ie type C: or D: and press [ENTER]. At the DOS prompt, type ONTRACK and [ENTER]. RUN THE INSTALLATION UTILITY With your PC already running, insert the install diskette into a floppy drive and type A:DM (or B:DM) and [ENTER] from the DOS prompt. Follow the installation utility instructions. You may also be required to update your computers' CMOS/BIOS with the parameters listed in the "Hard Drive Parameters" section. See your owners manual for more details. HARD DRIVE PARAMETERS Model Capacity Cylinders Heads Sectors C5270A 1084 MB 2105 16 63 C5271A 1626 MB 3158 16 63 C5272A 1336 MB 2595 16 63 C5273A 2004 MB 3893 16 63 C5435A 1336 MB 2595 16 63 C5436A 2004 MB 3893 16 63 REPLACEMENT PROCEDURE If you are a Hewlett-Packard authorized reseller or distributor and have a purchase agreement directly with Hewlett-Packard for SureStore disk drives, please follow the replacement instructions in your purchase agreement. If you have purchased your SureStore Disk from a reseller or distributor, you may be able to obtain replacements from your Reseller. You are also eligible for Express Exchange replacement disk drives directly from HP, and can obtain them by calling the appropriate Technical Support phone number. EMC COMPLIANCE The CE Marking indicates conformity with the EEA's EMC directive (89/336/EEC) when the disk mechanism is installed in a typical personal computer. Hewlett-Packard recommends that testing and analysis for EMC compliance be performed with the disk mechanism installed within the user's end-use application. WARRANTY STATEMENT This warranty gives you specific legal rights. You may also have other rights which may vary from state to state or province to province. THREE YEAR LIMITED HARDWARE WARRANTY Hewlett-Packard (HP) warrants this computer hardware product against defects in materials and workmanship for a period of three years from receipt by the end user. During the warranty period, Hewlett-Packard will, at its own option, either repair or replace products returned to HP which prove to be defective. Should Hewlett-Packard be unable to repair or replace the product within a reasonable period of time, a refund for the purchase price may be given upon the return of the product. EXCLUSIONS The warranty on your Hewlett-Packard disk drive shall not apply to defects resulting from: Improper or inadequate maintenance by the customer. Customer supplied software or interfacing. Unauthorized modifications or misuse. Operation outside the environmental specifications for the product. Improper site preparation or maintenance. Improper packaging. Abusive handling. THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), OR OTHER DAMAGE, WHETHER BASED IN TORT, CONTRACT OR OTHERWISE. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. WARRANTY LIMITATIONS HP SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Any warranty implied by law is limited to the duration of the express warranty set forth above. Some states and provinces do not allow exclusions or limitations on implied warranties, so the above exclusion or limitation may not apply to you. TECHNICAL SUPPORT Internet:http://www.corp.hp.com/Publish/isg/disk FAXback service: 1-800-333-1917 (toll-free, USA only) FAXback service: 1-208-344-4809 (for international calls) BBS: 1-907-635-0650 FTP Site: ftp.hp.com /pub/information_storage/surestore/disk Copyright Hewlett-Packard Co. 1996 This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.