COMPANY INFORMATION MAXTOR CORPORATION 211 River Oaks Parkway, San Jose, CA 95134 Maxtor Corp., headquartered in San Jose, Calif., designs and manufacturers high-performance Winchester and optical data storage products ranging from 105 megabytes to 1.2 gigabytes in the 1.8-inch, 3.5-inch and 5.25-inch form factors. Maxoptix Corp., which is owned jointly by Maxtor and Japan-based Kubota Corp., is a leading supplier of optical storage products. Maxtor stock trades under the NASDAQ symbol MXTR. FOR TECHNICAL SUPPORT 1-800-2-MAXTOR or 1-800-262-9867 (U.S.) 1-303-678-2045 (Outside U.S., Canada, and Europe) +353 1 2041111 (Europe) 1-303-678-2260 Fax MAXTOR BULLETIN BOARD SERVICE 14400 Baud or lower (8,1,N) (303) 678-2222 14400 Baud or lower (8,1,N) +49 89 963 131 (Europe) For Maxtor customers with access to a modem, a 24-hour, seven days a week bulletin board service is available. You may use the bulletin board service to access and/or download information and utilities maintained in the Maxtor data files, (i.e., test utilities, drive specifications, jumper options). You may also communicate with Maxtor through electronic mail using the bulletin board service. The bulletin board service supports 14400 baud and lower and uses eight data bits, one stop bit and no parity. MAXTOR MAXFAX SERVICE 1-800-2MAXTOR or 1-800-262-9867 (U.S. Canada) 1-303-678-2618 (Outside of U.S., Canada and Europe) +353 1 204 1122 (Europe) Use a touch-tone phone to call and order documents from this automated fax retrieval system. MaxFax will automatically send requested material to the fax machine phone number specified during the ordering session. MAXTOR NO QUIBBLE SERVICE PLAN If you purchased the Hard Drive Kit and did not receive all of the components listed on the packing list, call 1-800-2-MAXTOR and replacement parts will be sent free of charge. In the unlikely event that your Maxtor Hard Drive requires repair, Maxtor will promptly send you a replacement hard drive. For advanced replacement, call 1-800-2-MAXTOR. You will be asked to provide the serial number of your Maxtor Hard Drive and a replacement hard drive will be shipped to you in less than forty-eight (48) hours. If the hard drive is in warranty there will be no charge for the repair. If the hard drive is out of warranty you will be advised of the repair charges and your credit card will be billed. Use the packaging material you receive with the replacement hard drive to return the defective hard drive to Maxtor. Be sure to place the hard drive in the anti-static bag provided before packing the hard drive in the shipping container. Attach a copy of the receipt or bill of sale bearing the appropriate Maxtor serial numbers as proof of purchase. Return to the address indicated on the shipping label provided. Please note that if the defective hard drive is not returned to Maxtor within thirty (30) days, your credit card will be billed for the replacement hard drive shipped to you. INSTALLATION INSTRUCTIONS Maxtor, in conjunction with Ontrack Computer Systems, has created a quick and easy process for installing your Maxtor 3.5 Inch IDE/AT Hard Drive (hard disk) under DOS or DOS with Windows. Please take a moment to review the following steps. STEP 1 If you have not installed your Maxtor Hard Drive into your computer, please stop and refer to your Maxtor Hard Drive Installation Guide. STEP 2 Insert your PC-DOS or MS-DOS diskette into your floppy drive and turn on your computer. If your Maxtor Hard Drive is going to be the secondary drive in the system, you may skip using the diskette and just turn on the system, allowing it to boot from your existing hard drive. Note that DOS versions 3.3 and higher are supported. STEP 3 If you booted from your DOS diskette, remove this diskette and insert the Disk Manager Hard Disk Installation Software diskette provided in this package. If you booted from your existing hard drive, insert the Disk Manager diskette and type A: and press enter. STEP 4 Type DM and press enter to start Disk Manager. Disk Manager will automatically load a few programs and check your system configuration. If Disk Manager is unable to locate the hard drive, there may be a problem with the cable connections completed when the hard drive was installed in the computer. STEP 5 Disk Manager has an extensive on-line help facility. If at any point during the installation you do not understand your choices you may press the F1 key for more information. STEP 6 The first selection on the main menu, "Easy Disk Installation", will be highlighted. Press enter to choose this selection. STEP 7 Disk Manager will show you how many hard drives were found in your system. Confirm the selection (if correct) by pressing enter. If Disk Manager has detected the wrong number of hard drives, there may be a problem with the cable connections completed when the hard drive was installed in the computer. STEP 8 The types of hard drives displayed on your screen should show the exact configuration Disk Manager found in your system. Use the arrow keys to move the highlighted bar over the description of your Maxtor Hard Drive and press enter. CAUTION: Be very careful to make the correct selection on this step. If at any point Disk Manager warns you that existing data or partitions have been found on your hard drive, press the Esc key to back up to this menu and verify again that you selected the correct hard drive to install. STEP 9 Disk Manager will automatically set up the correct drive type in your computer and choose the best selection of partitions to maximize the space available for DOS. At this point, it will automatically perform the necessary tasks to complete the installation and let you know when the process is complete. STEP 10 After Disk Manager has completed the installation, turn off and unplug the computer. Replace the computer cover, plug in and turn on the computer. The installation of your Maxtor Hard Drive is complete. Disk Manager License Agreement NOTICE TO CUSTOMER; THIS LEGAL AGREEMENT BETWEEN YOU AND ONTRACK SPECIFIES THE TERMS UNDER WHICH ONTRACK GRANTS YOU A LICENSE TO USE THE SOFTWARE, AND IS EFFECTIVE UPON YOUR RETAIL PURCHASE, TELEPHONE ORDER/SHIPMENT/INVOICE, PURCHASE ORDER, OR OTHER CONFIRMATION OF SALE. ANY CONTRARY POSSESSION OR USE IS UNAUTHORIZED; IN SUCH CASE PROMPTLY RETURN THE SOFTWARE (AND ALL WRITTEN MATERIALS AND CONTAINERS) TO THE PLACE WHERE YOU OBTAINED THEM. 1. LICENSE GRANT. Ontrack Computer Systems, Inc. ("Ontrack") grants to you (either as an individual or entity) a personal, non-transferable, and non-exclusive right to use the Software on a single computer. The "Software" is DISK MANAGER (R) Hard Disk Installation Utility for DOS, the Installation Guide/Instruction Manual, other documentation and packaging, and is in "use" on a single computer when it has been loaded into temporary memory (i.e. RAM) or installed into permanent memory (e.g. hard disk, CD-ROM, or other storage device) of that computer. Use of the Software on multiple computers is not permitted. You may transfer your license rights to another with the written permission of ONTRACK, only under the following conditions: You must transfer a copy of this License Agreement, all documentation, and at least one complete, unaltered copy of the Software to the other party. You must, at the same time, either transfer all your other copies of the Software to the transferee or destroy them. 2. COPYRIGHT. The Software is copyright 1985-1995 by Ontrack Computer Systems, Inc. and is protected by United States copyright laws and international treaty provisions. All rights reserved worldwide. You must treat the Software like any other copyrighted material (e.g. a book or musical recording) except that you may (a) make copies solely for backup or archival purposes, and (b) transfer the Software to no more than a single computer as described above. No part of the written materials may be reproduced, transmitted, transcribed, stored in any retrieval system, or translated into any language by any means with the express written permission of Ontrack. 3. OTHER RESTRICTIONS. You may NOT: (a) transfer, rent, lease, or sublicense the Software; (b) decompile, reverse assemble, or reverse engineer the Software; (c) make any telecommunication data transmission of the Software; or (d) permit use of the Software in a: (i) computer service business; (ii) network; (iii) timesharing; or (iv) multiple CPU or multiple user arrangement unless all CPU's and/or users are properly individually or site licensed by Ontrack. 4. TERMINATION. This License will terminate immediately without notice from Ontrack if you fail to comply with any provision of this License, including without limitation using the Software on other than a single computer. Upon termination, you agree to destroy the Software including all documentation and copies. This is in addition to and not in lieu of any criminal, civil or other remedies available to Ontrack. 5. NO WARRANTIES; NO LIABILITY FOR CONSEQUENTIAL DAMAGES; LIMITATION OF LIABILITY; LIMITATION OF ACTIONS. THE SOFTWARE AND WRITTEN MATERIALS ARE PROVIDED AND LICENSED "AS IS" WITHOUT WARRANTY OF ANY KIND, AND THE ENTIRE RISK OF THE USE OF THE SOFTWARE AND WRITTEN MATERIALS IS ASSUMED BY YOU. NEITHER ONTRACK NOR ITS SUPPLIERS MAKE ANY EXPRESS OR IMPLIED WARRANTIES TO THE EXTENT PERMITTED BY LAW, AND SPECIFICALLY DISCLAIM THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF SUCH DISCLAIMER IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH IMPLIED WARRANTIES IS LIMITED TO 90 DAYS FROM THE DATE OF DELIVERY TO YOU. IN NO EVENT WILL ONTRACK OR ITS SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL OR INDIRECT DAMAGES OF ANY KIND, OR LOST PROFITS, LOST SAVINGS OR OTHER ECONOMIC DAMAGES OF ANY KIND, ARISING OUT OF THE USE OF THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATION OR EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. IN NO EVENT WILL THE LIABILITY OF ONTRACK OR ITS SUPPLIERS FOR ANY CLAIM, WHETHER IN CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY, EXCEED THE LICENSE FEE PAID BY YOU. NEITHER PARTY MAY BRING AN ACTION, REGARDLESS OF FORM, MORE THAN TWO YEARS AFTER THE CAUSE OF ACTION AROSE. 6. MISCELLANEOUS. In the event of invalidity of any provision of this Agreement, the parties agree that such invalidity shall not affect the validity of the remaining portions. You agree that you will not export or re-export the Software without the appropriate United States of foreign government licenses. The Agreement is governed by the laws of the State of Minnesota as applied to agreements between Minnesota residents entered into and to be performed entirely within Minnesota. This is the entire agreement between you and Ontrack which supersedes any prior agreement, whether written or oral, relating to this subject matter.U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of The Rights in Technical Data and Computer Software clause at DFARS 252,227-7013 or subparagraphs (c) (1) and (2) of Commercial Computer Software-Restricted Rights at 48 CFR 52,227-19, as applicable. Ontrack Computer Systems, Inc., 6321 Bury Drive, Suites 15-19, Eden Prairie, Minnesota 55346. ABOUT ONTRACK COMPUTER SYSTEMS Ontrack Computer Systems, Inc. revolutionized the computer industry by automating the hard disk installation process with its Disk Manager line of products. The enormous success generated by the initial Disk Manager product for the DOS environment led to an immediate demand for the same product in the Novell and Macintosh environments. Ontrack has expanded its product line to include data recovery and organization utilities, chip sets, value-added device drivers, hardware kits, and virus intervention software. How to Contact Ontrack for software and data services: Minneapolis 6321 Bury Dr. Eden Prairie, MN 55346 U.S.A Corporate Offices Toll Free 1-800-752-1333 International 612-937-1107 Fax 612-937-5815 24 Hr Bulletin Board 612-937-0860 CompuServe 72662,33 Internet Ontrack@mr.net Los Angeles 2400 Main Street, Suite 200 Irvine, CA, 92714 Toll Free 1-800-752-7557 International 714-263-9245 Fax 714-263-9246 24 Hr Bulletin Board 612-937-0860 CompuServe 72662,33 Internet Ontrack@mr.net United Kingdom Ontrack Data Recovery Europe Ltd. Surrey House, 34 Eden St. Kingston upon Thames Surrey KT1 1ER United Kingdom U.K. Freefone 0800-24 39 96 Germany Nulltarif 0130-815-198 France Numero Vert 05 90 72 42 Outside U.K. +44 (0)181 974 5522 Telefax +44 (0)181 974 5544 24 Hr Bulletin Board +44 (0)181 549 8993 CompuServe 100421,2573 Internet Ontrack@mr.net