
-When I try to add the plug-in to Truespace, I get the message 'Procedure unavailable' and the plug-in does not appear in the extensions window.

The RenderMate plug-in only works for Truespace 4.1.


-When I attempt to run the help file I get the message 'Help file not found'

The help file must be located in the Rendermate sub-directory in the Tsx directory. Thus helpfile should be located in '<Drive>:\<install Dir>\Ts4\tsx\RenderMate'.


-AVIs fail to save under windows 98

This is a problem with the new Truespace API, Caligari are aware of the problem and it should be fixed in the near future. In the meantime the problem can be circumvented using the following procedure:

1. Load a test scene from the TS4 menu
2. Select 'Render to file' from the menu
3. Choose a temporary output directory such as the windows temp directory.
4. Set output type to AVI
5. Render out a single frame then hit escape

Any subsequent batch renders for AVIs will now work properly. This process must be repeated each time you load Truespace and wish to output AVIs using RenderMate. Note that this problem does not exist for Windows NT.


-Compression doesn't work properly for JPEGs

This is a problem with the new Truespace API, Caligari are aware of the problem and it should be fixed in the near future. In the meantime the problem can be circumvented by outputting in tiff or targa formats and batch processing to jpeg using Photoshop or Paintshop pro.

