Frequently asked questions
--------------------------

Q: ( General )
   I have downloaded the Win32 version but it does not work on my Win95
   machine?

   Make sure you have "Autodetect Windows programs" enabled


Q: ( General)
   I have downloaded the Win32 version but it looks like a DOS program?

   Its a Console Application ( a true 32Bit program ).


Q: ( General )
   I have downloaded the Win32 version but it does not work on my
   Windows 3.1x with Win32s support installed?

   Win32s does not support Console Applications. Use the Win16 version.


Q: ( MailSend , MailExtr )
   When should I use MAPI?

   Use MAPI if you have an Exchange Server, MSMail Remote or you want to
   send a message to a local transport provider (CompuServe, Internet)
   in the Win95 client.


Q: ( MailSend, MailExtr )
   I have installed MSMail 3.x on my Win95 machine and every time
   I use MAPI I am getting an error?

   Make sure you have the MAPI.DLL from MSMAil 3.x and not the one that
   comes with Win95. ( The size of the MSMAIl 3.x MAPI.DLL is appx
   50-70k, whereas the Win95 MAPI.DLL is appx 400-500k)

   Also use the Win16 version and not the Win32, because MSMail 3.x
   MAPI.DLL is 16 bit.


Q: ( MailSend, MailExtr )
   When I use MAPI a logon dialog box pops up?

   Either your password is not valid or you have no password.
   If you have no password (password is blank), add the line

   Password=

   to you MSMail.INI.


Q: ( General )
   How to send to a Exchange Server address from Exchange Client?

   Syntax is: EX:/o=Org/ou=ORGUNIT/cn=Recipients/cn=Mailbox
      Sample: EX:/o=DataEnter/ou=DATAENTER/cn=Recipients/cn=Michael

   or

   Syntax is: SMTP:user@domain.com
      Sample: SMTP:michael@dataenter.co.at


Q: ( General )
   How to send to a Exchange Server address from MSMail?

   Syntax is: MS:Network/Postoffice/Mailbox
      Sample: MS:DATAENTER/DATAENTER/Michael


Q: ( General )
   How to send to a FAX address?

   Syntax is: Fax:Recipient^0DLocation^0DCompany^0DPhone^0D
      Sample: Fax:Michael Kocum^0DVienna^0DDataEnter^0D004312143829^0D


Q: ( MailSend )
   If I use the above syntax in NT, it does not work.

   NT strips a "^" if its used at the command line.
   You have to use two "^".

   Syntax for NT is: Fax:Recipient^^0DLocation^^0DCompany^^0DPhone^^0D


Q: ( General )
   How to send to a X400 address?

   Syntax is: X400:/c=Country/admd=Admin_Domain/=...


Q: ( General )
   How to send to a SMTP address?

   Syntax is: SMTP:UserID@Host.Domain
      Sample: SMTP:michael@dataenter.co.at


Q: ( General )
   How to send to a SNADS address?

   Syntax is: SNADS:Gateway/DGN/DEN


Q: ( General )
   How to send to a PROFS address?

   Syntax is: PROFS:Gateway/Host/User


Q: ( General )
   How to send to a MHS address?

   Syntax is: MHS:User@Host
      Sample: MHS:michael@demk


Q: ( General )
   How to send to a server based group?

   Syntax is: CSI:Network/Postoffice/Groupname

   The following statement is from Article ID Q119685 and is
   Copyright 1993 Microsoft Corporation. All rights reserved.

   When mailing to a group, the group address must be used, not the
   alias name. Both the Admin program and the mail clients display only
   the alias for postoffice groups, not the real addresses. Mail sent to
   the alias will not be delivered.

   Find the group address using one of the three procedures below and
   use it when you send the mail.

   - Record the address when the group is created in the Admin program
     (LOCAL ADMIN-GROUP-CREATE).

   - Export the address list to another postoffice. The group address
     appears on the other postoffice.

   - Make a copy of the \GLB\GROUP.GLB file, from the Microsoft Mail
     Postoffice, and use the MS-DOS TYPE command to list the file. This file
     is not formatted when it appears, but it shows the association of group
     alias to group name.


Q: ( MailRed )
   MailRed runs fine as a Service until I moved it to a different location.
   Now I am getting a NT Error's every time I start the computer.

   You need to remove the Service and reinstall it, because the
   directory name is stored in the Service database.


Q: ( MailRed )
   I am getting a "Error: Can't create Attachment! ( 232 ) ".
   I am getting a "Error: Can't write Attachment! ( 235 ) ".
   What does this mean?

   MailRed needs to extract a attachment out of the postoffice and
   fails in creating/writing to a temp file.

   MailRed uses one of the following directories for a temp file:

     1) directory where TEMP enviroment variable points to
     2) directory where MailRed.Exe resides
     3) the current directory


   If you get an "Error: Can't write Attachment! ( 235 ) " error,
   its most common that your disk is full.

   If you get an "Error: Can't create Attachment! ( 235 ) " error,
   its most common that your have not enough networtk rights.



Q: ( MailSend )
   Why does MailSend reformat my included ( -i ) text file?

   MailSend reformats a text so that no line is longer than 78
   characters. The reason is that the DOS Client and a lot of gateways
   exspect no line longer than 78 chars or otherwise they crash.

   Ok, but I can send lines as long as I want if I use the Windows Client.
   Why can't MailSend do the same?

   The Windows Client breaks the lines at the 78 position too, but it
   uses a hidden attachment called WINMAIL.DAT where it save all the
   positions and the receiving client transforms the text based on the
   information in the Windows Client.

   MailSend can't write a WINMAIL.DAT, because the format of WINMAIL.DAT
   is unknown at this time.


Q: ( MailRed Admin 32bit , MailProbe Admin 32bit , MailBeamer Admin 32bit )
   When I press the button labeled "Address" nothing happends or I am
   getting an error. I have installed the MSMail 3.2/3.5 Client?

   The MSMail 3.2/3.5 Client is an 16bit application and uses 16bit DLL's,
   but the Admin is needs a 32bit DLL's.

   For MailRed and MailProbe you need to use the 16bit version of Admin.

   For MailBeamer, there is no solution other that using a 32bit MSMail
   Client.


Q: ( MailBeamer )
  I am getting the error "WinSock Error: Port or address already in use!"
  What does this mean?

  There is a program running on your machine that prevents MailBeamer from
  using port 25 ( for SMTP ) or port 110 ( for POP3 ).

  Stop this program, so that MailBeamer can use the port.

  Note: Some POP3 Clients hook silently into a port. So make sure you
        close all programs that are related in any way to SMTP or POP3.


Q: ( MailBeamer )
   At startup MailBeamer displays "running on localhost [xxx.xxx.xxx.xxx]"

   If you have more than one IP address on your machine, than make sure
   the Reverse Lookup is working for ALL of them. If MailBeamer is
   unable to get the machine name it will use "localhost" instead.


Q: ( MailBeamer )
   When I receive an error message the sender is "Admin".
   Shouldn't it be "Postmaster"?

   Yes, it should be "Postmaster", but some clients have troubles
   displaying messages from "Postmaster" and so "Admin" is used.

Q: ( MailBeamer )
   At startup MailBeamer displays "Error: No machine name given!"
   What is the solution ?

   This happends only in Win95
   Start "Control Panel->Network->Identification" and make sure there is
   something in the field labeled "Computername"


   If the above does not work, then start Control Panel->Network->DUN
   Select the TCP/IP properties of your connection type
   ( either DUN or the LAN adapter )

   On the tab labeled "DNS-Configuration" select "DNS active".
   Then type in the machine name and domain name of your machine.
   Also type in your name server.

   Win95 needs to reboot after that.
   Try if MailBeamer runs now.

   If it works, you can disable the DNS, because Win95 has initialized
   it's internal structures.

Q: ( MailBeamer )
   How do I manually install the web components of MailBeamer?

   - Create a directory below the MailBeamer directory called "MSG-WEB"
   - Copy all the *.htm file into this direcory
   - Start MBAdmin and select "View->Options->Connections"
     and select "Inbound Only" in "HTTP"

