                     i.Share 3.0
                    Readme.txt file
                   -----------------
                  (c) Artisoft, Inc.
                      Edition 2
                     May 19, 1998


 ========================================================
 CONTENTS OF THIS README FILE
 ========================================================

 1.  Important pre-setup steps for the i.Share 3.0 server

 2.  Saving money by setting a Dial-Up Networking timeout

 3.  Using separate modems for i.Share and Artisoft 
     ModemShare

 4.  What to do if the i.Share server automatically 
     connects to the Internet Service Provider when you 
     start up the computer

 5.  Running the i.Share server on a Windows NT 4.0 
     computer

 6.  Adding Web addresses to the i.Watch list on a 
     Windows NT i.Share server

 7.  Running 16-bit Internet applications on Windows NT
     computers

 8.  Installing a Winsock server application (such as 
     an e-mail server) on the i.Share server computer

 9.  What to do if i.Share installation runs slowly, and
     you're running MacAfee VShield for Windows 95

 10. Application restrictions

 11. What to do if i.Share Connection Manager shows
     closed Internet sessions to be active 

 12. Upgrading your version of i.Share 3.0

 13. Keeping online Help screens on top

 14. Uninstalling i.Share 3.0





 ========================================================
 1. IMPORTANT PRE-SETUP STEPS FOR THE I.SHARE 3.0 SERVER
 ========================================================
 
 When you're installing i.Share on a computer that you
 want to be an i.Share server (one that will share its 
 Internet connection with i.Share clients), it's 
 essential to follow the pre-setup steps that appear 
 on-screen during i.Share Setup.

 Exception: If the i.Share server has a DIRECT
 CONNECTION to the Internet, you don't need to follow 
 any pre-setup steps.

 If the i.Share server will be connecting to the 
 Internet using a modem, you must complete the pre-setup 
 steps to make sure the i.Share server is configured to 
 use the TCP/IP stack and Dial-Up Networking for Windows
 95/98 or Windows NT 4.0. You can print out the 
 instructions that appear on-screen by clicking the 
 Print button in any of those Help windows.


 ========================================================
 2. SAVING MONEY BY SETTING A DIAL-UP NETWORKING TIMEOUT
 ========================================================

 If you're using a modem and a dial-up connection for
 access to the Internet, you should set the timeout 
 option on the i.Share server computer. The timeout option 
 automatically disconnects the connection to your Internet 
 Service Provider after a specified period of inactivity.

 If you don't set the timeout option, i.Share client 
 activity could cause the connection to your Internet 
 Service Provider to stay up continuously, even when no 
 clients are currently using the Internet. This could be 
 costly if you're being charged an hourly rate for the 
 connection.

 Instructions for setting a timeout value appear in the 
 i.Share server's online Help system, and also in Chapter 
 3 of the PDF manual included on your i.Share CD 
 (Installing and Using Artisoft i.Share).


 ========================================================
 3. USING SEPARATE MODEMS FOR I.SHARE AND ARTISOFT 
    MODEMSHARE 
 ========================================================

 Artisoft ModemShare (version 7.0 or 32) server computers 
 cannot dial out on THE SAME MODEM AT THE SAME TIME that 
 an i.Share server is using it for Internet connection. 

 For example, if you're using a ModemShare modem to send 
 out faxes for an extended period of time, i.Share clients 
 won't have any access to the modem until your ModemShare 
 connection ends. 

 For this reason, if you expect to use a modem much of 
 the time for ModemShare, it's a good idea to have an 
 additional modem on your network for use with i.Share.


 ========================================================
 4. WHAT TO DO IF THE I.SHARE SERVER AUTOMATICALLY 
    CONNECTS TO THE INTERNET SERVICE PROVIDER WHEN YOU 
    START UP THE COMPUTER
 ========================================================

 If you have a setting for connecting to the Internet that 
 forces a dial-up connection to be made to your Internet 
 Service Provider every time you start the i.Share server 
 program, you can avoid this automatic dial-up connection 
 by making the following change:

 1. Click Start, Settings, Control Panel.

 2. Double-click the Internet icon. The Internet 
    Properties window appears.

 3. Click the Connection Tab.

 4. Select Connect to the Internet using a local area
    network.

 5. Click OK.

 If you make this change, you'll no longer be able to set 
 a timeout in the Internet Properties window. You can 
 set a timeout value from the Dial-Up Networking window 
 instead. Instructions for setting a timeout value this
 way appear in the i.Share server's online Help system, 
 and also in Chapter 3 of the PDF manual that's included 
 on your i.Share CD (Installing and Using Artisoft 
 i.Share).


 ========================================================
 5. RUNNING THE I.SHARE SERVER ON A WINDOWS NT 4.0 
    COMPUTER
 ========================================================

 STARTING AND STOPPING THE SERVER
 --------------------------------
 The Start Server and Stop Server buttons on the i.Share
 server Status page are not supported under Windows NT.
 The i.Share server starts automatically when you start
 your computer. To stop the server, right-click the 
 i.Share icon in the system tray (lower-right corner of 
 the taskbar), then select Exit i.Share.

 After exiting i.Share this way, you can restart the
 server by clicking Start, Programs, i.Share, i.Share 
 Server.

 CONNECTION ERRORS RECEIVED WHEN USING A WINDOWS NT 
 I.SHARE SERVER MAY ACTUALLY INDICATE NO DIAL TONE
 --------------------------------------------------
 When you're using certain modem resources on a Windows 
 NT 4.0 i.Share server, you might receive one of these 
 error messages:

 "COM port already in use by another application," or
 "Dial-up connection - Unable to establish connection."

 These errors may actually indicate that a dial tone 
 hasn't been detected. If you receive these errors, 
 check your modem cable. 

 WINDOWS NT DIAL-UP NETWORKING MONITOR DOES NOT
 APPEAR IN SYSTEM TRAY    
 ----------------------------------------------
 The Windows NT 4.0 Dial-Up Networking Monitor doesn't 
 appear in your system tray when the Windows NT i.Share 
 server initiates a dial-up connection. To view the 
 status of a dial-up connection:

 1. Click Start, Run, then type RASMON into the Run 
    field and click OK. 

 2. Right-click the Monitor icon in your system tray, 
    and select Open Dial-Up Monitor from the pop-up 
    menu.


 ========================================================
 6.  ADDING WEB ADDRESSES TO THE I.WATCH LIST ON A 
     WINDOWS NT I.SHARE SERVER
 ========================================================
 
 Before you add Web addresses to the i.Watch list on a
 Windows NT i.Share server, you must connect the server
 to the Internet from i.Share's Using Dial-Up Networking 
 window. Follow these steps:

 1. Open the i.Share server interface by clicking the
    i.Share icon in your system tray.

 2. Click the Status tab, then at the bottom of the 
    window, click the Access button. The Using Dial-Up 
    Networking window appears.

 3. In the Select Internet Resource box, click the 
    Internet connection you want to use. 

 4. Click Start Use. Once the connection has been made, 
    you can click the Security tab on the i.Share server
    and click i.Watch, to set up your list of allowed or
    disallowed URLs, as described in the online Help (or 
    Chapter 6 of the PDF manual that's included on your 
    i.Share CD). 

 5. When you're finished adding URLs to the i.Watch 
    Restriction List, go back to the Status tab and 
    click Access to open the Using Dial-Up Networking 
    window again.

 6. Click the connection you were using, then click 
    Stop Use.


 ========================================================
 7. RUNNING 16-BIT INTERNET APPLICATIONS ON WINDOWS NT 
    COMPUTERS
 ========================================================

 If you run 16-bit Internet applications on a Windows NT 
 4.0 computer, NT won't drop the session after you've
 closed the last 16-bit application. 

 To solve this problem, you can set a timeout value in
 the Dial-Up Networking window. Instructions for doing so
 appear in the i.Share server's online Help system, and 
 also in Chapter 3 of the PDF manual that's included on 
 your i.Share CD (Installing and Using Artisoft i.Share).
 

 ========================================================
 8. INSTALLING A WINSOCK SERVER APPLICATION (SUCH AS AN
    E-MAIL SERVER) ON THE I.SHARE SERVER COMPUTER
 ========================================================

 If you want to install a Winsock server application 
 (such as an e-mail or Web server) on the i.Share server 
 computer, that can be accessed by 
 i.Share clients without having to dial out, follow these 
 steps:

 1.  Click Start, Settings, Control Panel.

 2.  Double-click Network.
     - Under Windows NT, click the Protocols tab.
     - Under Windows 95/98, click the Configuration tab.
 
 3.  Make sure a TCP/IP stack is installed and  bound to
     your network adapter.

 4.  Confirm that TCP/IP is configured to use an IP 
     address. If you don't have a valid IP address 
     assigned to your network, you can use an IP address
     that follows this format:
     [Example]
        192.168.xxx.yyy
        where:
        xxx is the same for all TCP/IP nodes on your 
        network, and yyy is unique for each node on your 
        network. Both xxx and yyy can range from 1 to 254. 
        For example, enter: 192.168.27.100
     Set the Subnet Mask to 255.255.255.0

 5.  Click the DNS configuration tab.

 6.  Enter the host and domain name you want for this node. 
     As long as you don't have a permanent connection to the 
     Internet, you can enter a domain name of your choice. 
     For example, smallbiz.com.

 7.  Make sure the DNS Server Search Order fields are empty.

 8.  Click OK, and close the Control Panel.

 9.  Under Windows NT, open the Hosts file:
     C:\WINNT\SYSTEM32\DRIVERS\ETC\HOSTS
     (where C:\WINNT is your Windows installation drive 
     and directory) in a text editor such as Notepad.

     Under Windows 95/98, open the Hosts file, located in
     C:\WINDOWS.
 
 10. Add the host name for this node in this format:
     NIC IP Address, Host name, Alias 1, Alias 2 etc.
       where:
          NIC IP Address is the TCP/Network Adapter 
          address you entered in step 4; 
          Host name is the name you entered in step 6;
          Aliases are other names that refer to the 
          same IP address.
          For example, enter: 
          192.168.27.100  smallbiz.com  www.smallbiz.com

 11. Save the Hosts file.


 ========================================================
 9. WHAT TO DO IF I.SHARE INSTALLATION RUNS SLOWLY, AND
    YOU'RE RUNNING MACAFEE VSHIELD FOR WINDOWS 95
 ========================================================

 The presence of MacAfee VShield on your computer might
 cause the i.Share installation program to run slowly.
 This can occur when VShield is set to scan all files 
 rather than the default (executable files only).

 If this occurs, you can temporarily disable VShield 
 during installation by right-clicking the VShield icon 
 in the system tray, then selecting Disable from the 
 pop-up menu. The installation will then run full-speed.
 VShield will re-enable itself when you reboot.


 ========================================================
 10. APPLICATION RESTRICTIONS
 ========================================================
 
 CARBON COPY 32 v5.0
 -------------------
 At this time, you cannot use Carbon Copy 32's Internet 
 feature on an i.Share 3.0 client computer. 
 
 INTERNET CONFERENCING
 ---------------------
 Certain Internet conferencing applications require any
 computers using them to have their own TCP/IP address. 
 An i.Share client computer doesn't have to have a TCP/IP 
 address to use an i.Share server's shared Internet 
 connection, unless you want to use that connection for 
 an Internet conferencing application. If you try to use
 an application without a TCP/IP address, you may see an
 error message similar to this one: "User is not able to 
 take calls."

 WINDOWS 98 REGISTRATION WIZARD
 ------------------------------
 Windows 98 registration cannot be performed from an 
 i.Share client that doesn't have its own modem. However, 
 once initial Windows 98 registration is complete, an 
 i.Share client can use the Windows 98 Update wizard over 
 an i.Share Internet connection.

 PING
 ----
 PING.EXE, which comes with Windows 95/98 and NT, isn't
 supported because it doesn't use Winsock; it uses ICMP. 


 ========================================================
 11. WHAT TO DO IF I.SHARE CONNECTION MANAGER SHOWS
     CLOSED INTERNET SESSIONS TO BE ACTIVE
 ========================================================
 
 Some applications, such as Internet Explorer 4.0 and 
 active desktop components, dont close an Internet 
 session when you stop using them. Connection Manager 
 still shows an active session, and the modem connection 
 isnt dropped even though this was the only session 
 running on the server.
 
 You can safely ignore this situation, but if you need 
 to release the session, you can either:
  - Log out of Windows and log back in again, or
  - Set an inactivity timeout on the server (this is 
    recommended). 

 Instructions for setting a timeout value in the 
 Dial-Up Networking window appear in the i.Share 
 server's online Help system, and also in Chapter 3 of 
 the PDF manual that's included on your i.Share CD 
 (Installing and Using Artisoft i.Share).


 ========================================================
 12. UPGRADING YOUR VERSION OF I.SHARE 3.0
 ========================================================

 If you have the evaluation version or the 3- or 10-user 
 version of i.Share, you can purchase an upgrade from 
 Artisoft that will let i.Share support up to 32 
 concurrent users. (To check your current maximum, click
 the About tab on an i.Share server.) Note that regardless
 of whether you have the 3-, 10- or 32-user version, 
 i.Share will support the same number of concurrent 
 Internet sessions: 32. 

 The evaluation version allows no more than three users. 
 In other words, you can only install the i.Share client 
 software on three computers. The evaluation version can 
 be used for 45 days. When it times out, a message will 
 appear on-screen.

 For information on purchasing the upgrade, visit 
 Artisoft's World Wide Web site at www.artisoft.com or 
 call Artisoft's headquarters at 520-670-7100. Callers in 
 the U.S. and Canada can call the Artisoft Sales 
 Consultation Center's toll-free line at 1-800-846-9726, 
 Monday through Friday from 7 a.m. to 5 p.m. MST. 

 When you purchase the upgrade, you'll receive a new 
 serial number and verification key. Then follow these 
 steps on every i.Share client and server computer:

 1. On the i.Share server computer, click the About tab, 
    then click Upgrade. On i.Share clients, click the 
    About button in Connection Manager. The Upgrade 
    i.Share window opens.

 2. Type in your new serial number and verification key.

 3. Click OK, and restart your computer.  


 ========================================================
 13. KEEPING ONLINE HELP SCREENS ON TOP
 ========================================================

 When you use online Help in i.Share, the Help topic 
 windows may open underneath the i.Share window. To 
 correct this problem, set the Help window to always 
 appear on top.

 In Windows 95/98, Windows NT 4.0 or 3.51: 
 With a Help topic open, click the Options button at top 
 and select Keep Help on Top. 

 In Windows 3.x: 
 From the Help topic's File menu, choose Keep On Top.


 ========================================================
 14. Uninstalling i.Share 3.0
 ========================================================

The original Windows 95 setup installs Winsock 1.1,
an older version of the interface used by Internet 
applications. When i.Share 3.0 is installed on 
Windows 95, it installs the Microsoft Winsock 2 update,
the latest Internet application interface.

Upon uninstalling i.Share 3.0, Winsock 2 is not removed. 
The Microsoft Winsock 2 update is fully functional without
i.Share installed and is backwards compatible with the older 
Winsock 1.1; you should not experience any difference 
while running your Internet applications. However, if 
you would like to revert back to your old version of 
Winsock, the Microsoft setup of Winsock 2 provides a 
batch file to do so.

To remove the Microsoft Winsock 2 update installed by i.Share:

 1. Click Start, Shutdown, Restart the computer in MS-DOS mode.

 2. From your Windows directory type CD WS2BAKUP. Typically
    Windows 95 is installed to the C:\WINDOWS directory. In
    cases where the Windows 95 files are installed to an
    alternate directory, substitute the appropriate directory
    in place of C:\WINDOWS; continue to use the appropriate
    Windows 95 directory for the steps below.

 3. At the C:\WINDOWS\WS2BAKUP prompt type WS2BAKUP.BAT.
    Ignore the message at the end which says "This program
    cannot be run in DOS mode." This will restore the old
    Winsock files.

5.  Press Ctrl-Alt-Delete to restart Windows 95.  If your 
    Startup folder has any applications that use the 
    Winsock interface, you may see them return errors.
    Alternatively, press the Ctrl key during login, to 
    bypass the applications in the Startup folder.

6.  Double click on My Computer and open the Windows 
    folder. Double click on the folder called WS2Bakup
    (this is the folder where the Microsoft Winsock 2 setup
    backed up your old files). Double click on the batch file
    called WS2Bakup (ignore "file not found" or other errors
    you may see). This restores the remaining old Winsock
    files and registry entries.

7.  Reboot.  The next time Windows 95 comes up, your old
    Winsock 1.1 files will be loaded.

note: If you already had Winsock 2 installed prior to 
      installing i.Share 3.0, do not follow these steps.


                     - End of file -

