      ------------------------------------------
        Microsoft Windows 98 README for Setup
                    March 1998
      (c) Copyright Microsoft Corporation, 1998
      ------------------------------------------

This document provides complementary or late-breaking 
information to supplement the Microsoft Windows 98 
documentation.

CONTENTS

QUICK TIPS FOR ERROR-FREE SETUP
GENERAL SETUP ISSUES
INSTALLING WINDOWS 98 FROM MS-DOS 
ANTIVIRUS SOFTWARE
FINDING AND FIXING HARD DISK PROBLEMS DURING SETUP (USING SCANDISK)
PARTITIONING A HARD DISK WITH FAT32 BEFORE YOU INSTALL
REMOVING WINDOWS 98
IF YOU HAVE A COMPRESSED DRIVE
INSTALLING WINDOWS 98 ON A SYSTEM RUNNING WINDOWS NT 
INSTALLING WINDOWS 98 ON A SYSTEM RUNNING OS/2
SETUP ERROR MESSAGES
EDITING THE CONFIG.SYS AND AUTOEXEC.BAT FILES
HARDWARE NOTES
MEMORY MANAGERS
DISK-CACHE PROGRAMS
SETTING UP A DUAL-BOOT CONFIGURATION WITH WINDOWS NT
CREATING AN MS-DOS STARTUP PARTITION
USING TERMINATE-AND-STAY-RESIDENT (TSR) PROGRAMS AND DRIVERS
KNOWN POTENTIAL SETUP PROBLEMS


QUICK TIPS FOR ERROR-FREE SETUP:

Disable all antivirus programs running on your system. If these 
utilities are left running during Setup, your system may stop 
responding. 

NOTE: Some systems have antivirus capabilities built into the 
system. If this option is left enabled in BIOS/CMOS settings, 
you may receive a warning about "virus-like activity" or "Master 
Boot Record" changes. You must allow these changes to take place 
for Setuhttp://www.microsoft.com/kb/articles/q134/3/99.htmp to 
complete successfully. See your antivirus software documentation 
for more information.

Run ScanDisk to check and fix any problems with your hard disk(s).

Close all running programs. This includes disabling any screen 
savers, Advanced Power Management settings, and other programs 
that may cause Setup to stop responding. To assure a clean upgrade 
when in Windows 95, press CTRL+ALT+DEL and "End Task" on all 
running programs except SYSTRAY and EXPLORER before running Setup. 
See "Performing a Clean Boot" for more information.

If you have the Number Nine Imagine 128 Display Adapter, you 
should run Setup from MS-DOS or change your display driver to VGA.

Upgrade vs. Full install versions of Windows 98. If you have 
the Upgrade version of Windows 98, Setup will attempt to find a 
qualifying upgrade product on your system. If Setup fails to 
find a previous version of Windows, you will be prompted to 
insert your previous media for proof of compliance. See "Compliance 
Checking" for more information.

Disk Space requirements for Windows 98. 
Because there are many factors that go into calculating the amount 
of free space required for Windows 98, these figures are only 
estimates based on typical Windows 98 installs.

Typical Windows 95 upgrade: about 165 MB of free disk space.
Full install of Windows 98: up to 335 MB on a FAT16 drive.
Full install of Windows 98: up to 225 MB on a FAT32 drive.

Also, if you are installing Windows 98 to a drive other than C, 
Setup can require up to 25 MB of free disk space on drive C for 
the system and log files created during Setup.

Uninstall: If you wish to back up your previous version of 
Windows 95, you can choose the option to Save Your System Files 
during Setup. This will allow you to uninstall Windows 98 in 
the event you have problems. However, there are certain cases 
where you cannot do this:

*  Your current Windows installation is on a compressed drive.
*  Setup determines there is not enough disk space to save the 
   uninstall information.
*  You are installing to a new directory or setting up a clean 
   install with no previous version available.
*  You are running a version of MS-DOS earlier than 5.0.

MAKE A NEW STARTUP DISK! Because of changes in the real-mode
and protect-mode kernels to support FAT32, Windows 98 startup 
disks are not compatible with earlier versions of Windows. 
Therefore, when you set up Windows 98 for the first time, be 
sure to make a new Startup Disk, EVEN IF YOU ARE NOT PLANNING 
TO USE FAT32.

Installing Windows from MS-DOS:
If you are starting with a clean or new hard disk or if you 
have problems running Setup from your previous version of 
Windows, you may have to run Windows 98 Setup from MS-DOS. 
Although installing from MS-DOS is typically the slower method 
of installation, it is often the safest and should be used when 
other types of installations fail.

MS-DOS Boot Hot Keys:
There are several ways to boot your system to an MS-DOS command 
prompt safely. The easiest way is by using these hot keys:

* Windows 98
Hold the CTRL key down while your computer is booting. This 
will take you directly to the Windows 98 Boot Menu (the F8 
key is still functional, but there is no "Starting Windows 98" 
prompt in Windows 98, so it's hard to know exactly when to 
press it).

* Windows 95
Press the F8 key at the "Starting Windows 95" prompt. This 
will take you to the Windows 95 Boot Menu.

* MS-DOS 6.x
Press the F8 key at the "Starting MS-DOS" prompt. This will 
allows you to manually choose which drivers to load or to 
bypass your system files. 

* Real-mode CD-ROM drivers
You will need real-mode CD-ROM drivers loaded so you can access 
the Windows 98 CD. If you have run Windows 98 Setup before 
and have created a Startup Disk, you can use the CD-ROM 
drivers included on that disk. If you do not have a Startup 
Disk, you will need to run the installation program that came 
with your CD-ROM hardware.

After you have access to your CD-ROM drive, you can switch 
to the drive containing the Windows 98 CD and type: SETUP. 
Setup should now continue.

Tips for installing real-mode CD-ROM drivers:

Currently running Windows 95:
If you are currently running Windows 95, you may already 
have a portion of the CD-ROM drivers loaded. If you can shut 
down to MS-DOS mode and get access to your CD-ROM drive, try 
the following:
* Reboot and press the F8 key at "Starting Windows 95".
* Choose "Command Prompt Only."
* At the C:\ prompt type: DosStart.bat.
You should now have access to your CD-ROM drive.

Lost access to the CD-ROM drive during Setup:
If you lose access to your CD-ROM during Windows 98 Setup, 
you can try the following:
* Reboot and press the F8 key at "Starting Windows 95," 
  and then choose the option for Command Prompt Only. If you 
  are running MS-DOS, boot directly to command prompt.
* Edit the Autoexec.bat file by typing: Edit Autoexec.bat
* Delete the text "Rem by Windows 98 Setup" in front of the 
  line that includes the reference to Mscdex.exe.
* Exit Edit by typing ALT-F-X and save the file when prompted.
* Reboot. Either Setup should continue on its own, or you 
  should run Setup again, choosing Safe Recovery if prompted.

Running Windows 98 Setup from Your Hard Disk:
By copying all the Setup files to your hard disk and then 
installing from your hard disk, you can eliminate most of the 
problems associated with file copy and disk I/O issues. You can 
unload your CD-ROM drivers and free up conventional memory to 
assist with low memory errors in this type of install. To copy 
the Setup files locally:

From Windows 95:
* Free an additional 120 MB of disk space in addition to what 
  Setup will require. Setup will typically require 165 MB for 
  a Windows 95 upgrade.
* Create a temporary folder to store the Setup files on that 
  drive.
* Copy the contents of the Win98 folder on your Windows 98 CD 
  to the temporary folder you just created. You don't need to 
  copy the Win98 subfolders.
* Reboot. Press the F8 key at "Starting Windows 95" and choose 
  Safe Mode Command Prompt Only.
* Now, switch to the temporary folder containing the Windows 98 
  Setup files and type: SETUP.

From MS-DOS:
* Make sure you have access to your CD-ROM drive. See above 
  for more information.
* Free an additional 120 MB of disk space in addition to what 
  Setup will require. Setup will typically require 165 MB for 
  an upgrade from Windows 95.
* Create a temporary folder on the drive with plenty of free 
  space to store the Setup files. To create a temporary directory, 
  switch to that drive letter and type: MD Win98tmp.
* Now, switch to the Windows 98 CD-ROM drive and the Win98 
  directory by typing: <drive letter>\Win98.
* Then copy the Windows 98 Setup file to the temporary directory 
  you just created by typing: Copy *.* <drive letter>\Win98tmp
* After all the files are copied, restart your system and 
  perform a clean boot by bypassing your startup files. See 
  "Performing a Clean Boot" for more information.
* Switch to the temporary directory you just copied the files 
  to and start Setup by typing: SETUP.

Performing a Clean Boot:
Third-party device drivers, utilities, or other programs can 
prevent a successful install. Clean-booting your system can fix 
many of these problems. You can perform a clean boot by:

Using a floppy disk to start your computer:
* Boot from a Windows 98 Startup Disk. This disk allows the 
  option for loading with or without CD-ROM drivers and is a 
  clean environment for running Setup.
* Boot from a previous Windows 95 or MS-DOS boot disk. This 
  does not give access to your CD-ROM drivers, but can be used 
  if you copy the Setup files to your hard disk as described 
  above.

Windows 95 Safe Mode Command Prompt Only:
* Boot your system and hold the F8 key at the "Starting 
  Windows 95" prompt.
* Choose Safe Mode Command Prompt Only. This also does not 
  provide access to your CD-ROM drive, but can be used if the 
  Setup files are copied to your hard disk as described above.

Windows 98 step-by-step boot:
If you want to load some drivers manually, do this:
* Boot your system and hold the F8 key at the "Starting 
  Windows 95" prompt.
* Choose the Step by Step option.
* Now, only say YES to devices you want to be loaded. In most 
  cases, you should say YES to Himem.sys

Windows 95/MS-DOS Clean boot with more memory:
You can increase the amount of memory available by making the 
following modifications to your Config.sys file. You can also 
make these changes to your Boot Disk as well. (Note: These are 
the only drivers you should load.)

Device=Himem.sys
Device=EMM386.exe noems
Dos=high,umb
Device=drvspace.sys /move 
	(Optional - only if using DriveSpace compression)

Creating a Windows 98 Startup Disk:
If Windows 98 Setup fails after copying most of the files to 
your hard disk, you may be able to create a Startup Disk by 
using the bootdisk.bat utility.
* Boot to an MS-DOS prompt.
* Change directories to your Windows\command directory.
* Run the Bootdisk.bat program that will prompt you to 
  create a Startup Disk.

This disk contains generic real-mode CD-ROM drivers that may 
be useful when running Setup again.

ANTIVIRUS SOFTWARE

Make sure that no antivirus program is running while you are 
setting up Windows 98. If the program is a terminate-and-stay-
resident program, remove any references to it in your 
Autoexec.bat, Config.sys, and Win.ini files.

If your BIOS has built-in virus protection, disable it 
before running Setup. To disable it, you must use the CMOS 
setup program for your BIOS. For more information, see your 
computer documentation.

See the notes for specific antivirus programs below.

CMOS/BIOS-enabled virus protection:
Some systems come with virus protection built into the system. 
If this is left enabled, you may be warned with "Virus-like 
Activity" or "Master Boot Record Changed" messages. You must 
allow these changes to take place. If you choose to restore 
the previous settings, your system may no longer boot.

Norton AntiVirus:
If Norton AntiVirus is installed, you may receive the 
following warning at the end of the initial file copy 
procedure:  "Application Wininst0.400\Suwin.exe is 
attempting to update the Master Boot Record". You should 
choose Continue (C) for Setup to finish properly. If you do 
not allow these changes to take place, Setup may stop 
responding.

Dr. Solomon's AntiVirus:
If you are running Dr. Solomon's AntiVirus utility, you may 
receive a blue screen fatal exception error in Ios.vxd while 
trying to create a Startup Disk during Setup. You should 
click Cancel on the Startup Disk screen when the progress bar 
is at 20%. This will allow Setup to continue. Look for an update to Dr. Solomon's AntiVirus software on their Web 
site to resolve this issue.

FINDING AND FIXING HARD DISK PROBLEMS DURING SETUP (USING SCANDISK)
Finding problems during Windows 98 Setup
The version of Scandisk run during Windows 98 Setup only checks 
for errors. It does not fix them. If there are problems, Setup 
cannot continue until they are fixed. To fix these problems, quit Setup and run ScanDisk from Windows 95 or MS-DOS. See below for 
more information about using ScanDisk to resolve these issues.

Fixing Hard Disk Problems:
If, during Setup, you see a message telling you that you must run 
ScanDisk to fix problems on your hard disk, follow these steps to 
fix the problems.

If you are setting up Windows 98 over MS-DOS or a previous version 
of Windows, such as Windows 3.1:

1. Quit Windows.

2. If you are setting up from floppy disks, insert Setup Disk 1 
   into the floppy drive, and then type the following at the command 
   prompt:

	a:scandisk.exe /all

   where "a" is the drive that contains the Windows disk.

3. If you are setting up from a CD, insert the CD, and then type 
   the following:

        d:\win98\scandisk.exe /all

   where "d" is the drive that contains the CD.

4. Follow the instructions on your screen, and fix any problems that
   ScanDisk finds.

5. Start Windows, and then run Setup again.

If you are setting up Windows 98 over a previous version of Windows 
98 or Windows 95:

1. Quit Setup.

2. On the Start menu, point to  Programs, point to Accessories, 
   point to System Tools, and then click ScanDisk.

3. Check your hard disks and any host drives you have for errors, and 
   repair any problems found. Be sure to do a complete surface scan on 
   all your drives, or Setup may still find errors.

Problems Running ScanDisk:
There are certain cases where ScanDisk may not be able to fix an issue 
or is producing errors. 

You are running DriveSpace 3 compression:
If Drvspace3 compression is installed on your system, you may be low 
on conventional memory. To free up memory, you may try the following:

* If you are running MS-DOS 6.x, you can run Memmaker.exe to free 
  enough memory for ScanDisk to complete. 
* See "Installing from MS-DOS" on how to perform a clean boot with 
  more memory.
* Check your drives while running Windows 95.

If you still don't have enough memory, or if you have other problems 
while Setup is running ScanDisk, you can bypass ScanDisk in 
Setup by running Setup with the /IS option. To do this, type the 
following command:

	setup /is

NOTE: Bypassing ScanDisk during Setup is not recommended. If you do, 
there may be problems with your hard disk that could cause Windows 98
not to install or run correctly.  

PARTITIONING A HARD DISK WITH FAT32 BEFORE YOU INSTALL
NOTE: The floppy disk that you can create with this tool is not a 
substitute for a Windows 98 Startup Disk. It does not have the same 
tools or CD-ROM drive support provided by the Windows 98 Startup Disk.

For Windows 3.1 and Windows 95 NON-OSR2 users:
If you purchased the Windows 98 upgrade and you are planning to 
install Windows 98 to a new un-partitioned hard drive, you may wish 
to partition this drive with FAT32. This will allow you to make your 
drive one large partition instead of several smaller partitions. 
To do this, you will need a blank 3.5" formatted floppy. Insert 
the Windows 98 CD into your CD-ROM drive, browse to the PSS 
directory, and run Image.exe. 
This program will create a bootable disk containing the Format 
and Fdisk utilities.

After you create the floppy, you need to boot to the floppy and 
use Fdisk and Format to prepare your drive. You may then install 
Windows 98. 
NOTE: To install Windows 98 to a different directory or partition, 
you need to run Setup from DOS.

For Windows 95 OSR2 users:
Windows 95 OSR2 already supports FAT32. You don't need to use the 
image tool to create the floppy that supports FAT32. Simply use 
Fdisk and Format from your Windows\command folder.

If you don't know which version of Windows 95 you are running, 
you can follow these steps to find out:

1) In Control Panel, double-click System.
2) On the General tab, in System, you will see a version number.
3) If the version is 04.10.1111, you are running OSR2. 
   If you see 04.10.950, you are running Service Release 1 of 
   Windows 95.

From DOS, you may also type "VER" at a command prompt and note 
the version number reported.

REMOVING WINDOWS 98

Saving System Files:
Windows 98 Setup offers users the option of backing up their 
previous version of Windows in case Windows 98 needs to be 
uninstalled later. To enable this option, you must select the 
Save Your System Files option when prompted during Setup. 
Setup will then create the following hidden files necessary 
to uninstall Windows 98:
  * Winundo.dat
  * Winundo.ini
  * Winlfn.ini

NOTE: Deleting these files will prevent Windows 98 from being 
uninstalled.

If any of the following apply, you will not be able to Uninstall 
Windows 98, and Setup will not prompt you to Save System Files:

* Your current Windows installation is on a compressed drive.
* Setup determines there is not enough disk space on any drives 
  to save the uninstall information.
* You are installing to a new directory or a clean install 
  with no previous version available.
* You are running a version of MS-DOS earlier than 5.0.

NOTE: The files necessary to remove Windows 98 must be saved on 
a local hard drive. You cannot save them to a network drive or 
a floppy disk. As long as two or more drives have adequate free 
space, you can select the drive to which to save the uninstall 
information.

There are also several actions that could prevent Windows 98 
from being uninstalled after Windows 98 Setup is complete. 
The following is a list of items that will cause the uninstall 
information to be removed from your system:

* Converting your hard disk to FAT32
* Compressing your hard disk with DriveSpace

NOTE: These utilities should warn you that the Uninstall 
information will be lost before they perform conversion or 
compression.

Removing Windows 98:
To remove Windows 98 and completely restore your system to its
previous versions of MS-DOS and Windows 3.x, or Windows 95:

1. Click Start, point to Settings, and then click Control 
   Panel.
2. Double-click Add/Remove Programs.
3. On the Install/Uninstall tab, click Uninstall Windows 98, 
   and then click Add/Remove.

Or, if you are having problems starting Windows 98, use your 
Startup Disk to start your computer, and then run UNINSTAL from 
the Startup Disk.

NOTE: UNINSTAL needs to shut down Windows 98. If there 
is a problem with this on your computer, restart your computer and 
press F8 when you see the message "Starting Windows 98." Then, click
Command Prompt Only and run UNINSTAL from the command prompt.

If Setup did not complete successfully and you want to restore your
previous versions of MS-DOS and Windows 3.x, or Windows 95, you can 
run UNINSTAL from the \Windows\Command directory on your hard disk, 
or from your Startup Disk.

If you saved your files on a drive other than C, you can use the /w 
option to specify the drive where the files are located. For example:

        uninstal /w e:

where e: is the drive containing your previous system files.

If Windows 98 is running and you want to remove the uninstall files 
to free disk space, follow these steps:

1. Click Start, point to Settings, and then click Control 
   Panel.
2. Double-click Add/Remove Programs.
3. On the Install/Uninstall tab, click Old Windows 3.x/MS-DOS System 
   Files, and then click Remove. Or click Remove Windows 95 system 
   files (Uninstall Info).

You can no longer remove Windows 98.

IF YOU HAVE A COMPRESSED DRIVE

If you have compressed your hard disk, you
may get a message that there is not enough space on the host
partition of the compressed drive. Setup may have to copy some files
to your startup drive, the host for your startup drive, or the host
for your Windows drive. If you get this message, free some space on 
the specified drive, and then run Setup again. Try one of the 
following:

* Set up Windows on an uncompressed drive if possible.

* Delete any unneeded files on your host partition.

* If you are running Windows 3.1 and have a permanent swap file, try
  making it smaller. In Control Panel, double-click 386 Enhanced, and 
  then click Virtual Memory. Modify the size of your swap file.

* Use your disk compression software to free up some space on the host
  drive for the compressed drive. If you compressed your drive by 
  using DriveSpace or DoubleSpace, follow these steps:

  1. Quit Windows.
  2. Run Drvspace.exe or Dblspace.exe.
  3. Select the compressed drive on whose host you want to free space.
  4. On the Drive menu, click Change Size and adjust the free space 
     as necessary.

  If you compressed your drive using Windows 95 Drivespace, or 
  Drvspace3 from Plus!, follow these steps:

  1. Start Windows
  2. Select Drivespace from Start/Programs/Accessories/System Tools/Drivespace.
  3. Select the compressed drive on whose host you want to free space.
  4. On the Drive menu, click Change Size, and then adjust the free space 
     as necessary.

If you used other compression software, such as Stacker, consult the
software documentation.

NOTE: You may notice a discrepancy in the amount of free space reported
by Setup and the amount of space you think is available on your host
drive. Windows uses some space for creating a swap file. This space 
may not appear to be allocated when Windows is not running. 

NOTE: If you create a Startup Disk during Setup, make sure you do not
use a compressed disk for the Startup Disk.

INSTALLING WINDOWS 98 ON A SYSTEM RUNNING WINDOWS NT 

You cannot install Windows 98 over any version of Windows NT, but 
they can exist together on a single system. However, for compatibility 
reasons, it is recommended that you install each to a separate hard 
disk or partition. If Windows NT is already installed, Windows 98 
Setup will add itself to the Windows NT boot menu to allow the user 
to multi-boot between Windows 98 and Windows NT.

If you can no longer boot Windows NT, you should boot from the 
Windows NT recovery disks and choose the Repair option to restore 
the Windows NT boot files.

When installing Windows 98 on a system with drives created with 
Windows NT, you may receive the following error:

"Setup has detected that your hard disk has a 64K-cluster FAT 
partition. Because ScanDisk does not work on disks with this 
cluster size, Setup cannot continue. "To complete Setup , you must 
repartition your hard disk, format the partition with a FAT file system that has a cluster size of 32K or less, and then restart 
Setup."

Running Setup with the "/is" parameter (e.g., Setup /is) will 
bypass ScanDisk and avoid this problem.


INSTALLING WINDOWS 98 ON A SYSTEM RUNNING OS/2

Setup will not run on OS/2. You need to start MS-DOS and run Setup 
from the MS-DOS prompt.

NOTE: If you are upgrading over OS/2 on an HPFS partition, you must
have your OS/2 disk 1 available during Setup.

If you start MS-DOS from a floppy disk and then run Setup, you will no
longer be able to start OS/2 after Windows 98 has been installed. You
must delete the Autoexec.bat and Config.sys files that OS/2
uses before running Windows 98 Setup.

If you want to remove OS/2 from your computer after you have installed
Windows 98:

1. Back up the data files you want to keep onto a floppy disk or 
   network drive.
2. Delete the files in each of your OS/2 directories and 
   subdirectories, and then delete the OS/2 directories.
3. In My Computer or Windows Explorer, click View, click Options, and 
   click Show All Files. Then, delete the following OS/2 files:

	Ea data.sf
	OS2ldr.msg
	OS2krnl
	OS2boot
	Wp data.sf

SETUP ERROR MESSAGES

This section lists specific messages that you may encounter during 
Setup and provides information about what to do next.

"Previous version of Setupx.dll" message:
Setup may warn you that an older version of Setupx.dll is loaded 
in memory and Setup needs to reboot your system to fix it. This 
is normal. After Setup reboots your system, Setup should start on its own and be able to complete successfully. 

Several programs are known to cause this error:

* Diamond's "In Control Tools"
* Ensonics AudioPCI sound card drivers
* Aztech sound card drivers
* Hayes Modem configuration utilites
* Some Windows Printing System utilities (Canon BJ series)

If Windows 98 Setup still gives this error after rebooting, you 
should run Setup from the MS-DOS command prompt. See "Installing 
from MS-DOS" for more information.

Message SU0018
"Setup cannot create files on your startup drive and cannot set 
up Windows 98. There may be too many files in the root directory 
of your startup drive, or your startup drive letter may have been remapped."

The root folder of a drive holds a maximum of 512 entries 
(files or folders). This message indicates that Setup has detected 
too many directory entries in the root folder of your computer, and Setup cannot create the files it needs to set up Windows 98. 
Move or delete some files from the root folder of your drive, and 
then run Setup again.

This error message can also appear if your startup drive letter 
has been remapped. Several things could cause this:
* You have mapped a network drive to C. If this is the case, 
  remap the network drive.
* You have a LastDrive=C: statement in your Config.sys file. 
  Remove the LastDrive statement, or set it to equal another drive.
* A third-party partitioning or boot manager program has remapped 
  the drive. Consult the program documentation. You may need to 
  uninstall the program before installing Windows 98.

"Unrecoverable Setup Error" Message
"Unrecoverable Setup Error. Setup cannot continue on this system 
configuration. Click OK to quit Setup." This error could be caused by various conditions. See "General Setup Notes" and 
"Installing from MS-DOS" for more information.

Long File Names Error Messages
If you see the message "Setup has detected that the program, 
Long File Names, is installed in this directory. Setup cannot 
continue." quit Setup, and then remove Long File Names from your computer by using the Uninstall feature in Long File Names. 
See "View Software" for more information.

Not Enough Memory Messages
If you encounter an Out of Memory message, you can increase 
conventional memory by commenting out TSRs and loading device drivers 
into the upper memory area. For information on how to perform these 
steps, see Microsoft Knowledge Base Article Q134399, "How to Increase 
Conventional Memory for MS-DOS-Based Programs" at 
http://www.microsoft.com/kb/articles/q134/3/99.htm

Not Enough Disk Space Messages
You can recover disk space by completing any or all of the following 
steps:

* Right-click Recycle Bin, and then click Empty Recycle Bin.

* Delete the contents of your Internet browser cache folder.

* Delete files with the extensions .bak and .tmp.

* Delete unused program folders (be sure to back up data first).

* Delete the old MS-DOS folder, unless you intend to configure 
  your computer to run both Windows 98 and MS-DOS. (First, be sure 
  you have a start disk that supports access to the CD-ROM drive.)

* Delete the hidden file Winundo.dat from the previous installation 
  of Windows 95.

* Delete the old Windows 3.1 folder, unless you intend to configure 
  your computer to run both Windows 3.1 and Windows 98.

Setup Cannot Write to the Temporary Directory
This message may appear because there is insufficient disk space for 
the temporary directory. If space is available on another drive, use 
the following command line to change the temporary directory 
location:

	Setup /T:<drive letter>:\TEMP

If you do not have space available on another drive, free some disk 
space, and then run Setup again. See the "Not Enough Disk Space" 
Messages section for files that can be deleted.

CAB File Error Messages
CAB file errors are most frequently caused by one or more of the 
following: virus, low conventional memory, bad media, or hardware, 
especially CD-ROM drives. 

If you already created a Startup Disk, quit Setup, shut down 
your computer, insert the Startup Disk, and then restart the 
computer. This action creates a controlled environment from which 
to run Setup. Then run Setup from the MS-DOS command prompt.

To recover from corrupt CAB file error messages, try copying 
the Setup files to your hard disk and running Setup from your 
hard disk, using these steps:

1. You need an extra 200 MB free on your hard disk and a temp 
   directory to store files.
2. Boot off the Windows 98 Startup Disk and choose the option 
   to load your CD-ROM drivers. If you do not have access to your 
   CD-ROM drive when booting off the Windows 98 Startup Disk, you 
   must load the drivers that came with your CD-ROM drive.
3. Change drives to the CD-ROM drive letter indicated by the 
   MSCD001 prompt on the screen and switch to the Win98 folder. 
   Type: Copy *.* <destination drive and the temp folder you created>
4. Change to that folder and run Setup, choosing Safe Recovery if 
   prompted.

See "Installing from MS-DOS" for more information.

If you have Multimedia Cloaking and are installing Windows 98 from 
floppy disks, Setup may not run successfully. If you see messages 
about Setup not being able to read .cab files, follow these steps:

1. Remove the line referencing Cacheclk.exe from your Config.sys 
   and Autoexec.bat files.
2. Restart your computer.
3. Run Setup again.

Message SU0010, SU0012, SU0015, or SU0016
If you receive one of these messages during Setup, see  "Installing 
Windows 98 on a System Running Windows NT" and "Installing 
Windows 98 on a System Running OS/2" for more information.

Message SU0011
If your hard disk is password-protected, Setup will not complete 
successfully. You must first remove the password protection. 
For more information, see your computer documentation.

Message SU0013
To set up Windows 98, your startup drive must be an MS-DOS boot 
partition. If your startup drive is formatted as HPFS or NTFS, 
you must create an MS-DOS boot partition before running 
Setup. For more information about creating an MS-DOS boot partition, 
see your computer documentation.

You may also receive this error if you have third-party 
partitioning software such as EZ drive or Disk Manager installed. 
If so, reboot your system and run Setup from an MS-DOS command prompt. For more information, see "Running Setup from MS-DOS."

Standard Mode Messages
If you get any of the following error messages, remove any memory 
managers (such as EMM386.exe, QEMM, or 386Max) from your
Config.sys file, and then run Setup again.

	Standard Mode: Invalid DPMI return.
	Standard Mode: Fault in MS-DOS Extender.
	Standard Mode: Bad Fault in MS-DOS Extender.
	Standard Mode: Unknown stack in fault dispatcher.
	Standard Mode: Stack Overflow.

NOTE: If you still have problems, add EMM386.EXE back into 
your Config.sys file and exclude all ranges. For example,

	device=c:\windows\emm386.exe x=A000-FFFF

If you encounter these messages or if your computer stops 
responding during Setup, turn on double-buffering in SmartDrive. 
Several SCSI hard drives and some ESDI drives require double-buffering.

To turn on double buffering, add the following line to the beginning
of your Config.sys file:

	device=c:\windows\smartdrv.exe /double_buffer+

where "c:\windows" is the path to your Windows directory.

"Setup Could Not Back Up Your System Files" Message
If you see this error message while Setup is saving your system files, 
you may not have enough disk space, particularly on compressed disks. 
Free up space on the drive you are saving your system 
files on (the default drive is C) by removing unneeded files.

Uninstall can require up to 75 MB on many systems. If Setup is not 
offering you the choice of saving your system files, you may be 
very low on free disk space.

"Cannot Continue on This System Configuration"
If you get this message, you may have an older, incompatible disk 
partition. Before you run Setup, you will need to back up your 
data and then repartition your disk.

Message SU0167
A file or folder called Desktop exists on your computer. Rename 
or move your current Desktop folder, and then run Setup again.

Message SU0410
Setup cannot open a required file, possibly because the file is 
missing or damaged, or because your computer does not have 
enough memory. 

If you have already created a Startup Disk, quit Setup, shut down 
your computer, insert the Startup Disk, and then 
restart the computer. Then, run Setup from the MS-DOS command prompt.

"Cannot Copy File" Messages
Try skipping the file; it may not be essential. If Setup does 
not complete successfully, or Windows 98 will not run, quit Setup, 
shut down your computer, insert the Startup Disk into the floppy drive, and restart the computer. Then run Setup from the 
MS-DOS command prompt.

SU99xxxx Messages
SU99 is a prefix that is added to all errors that Setup does not 
have a specific error message for. These errors are often caused by 
low conventional memory. If you have already created a Startup Disk, 
quit Setup, shut down your computer, insert the Startup Disk, and 
restart the computer. Then, run Setup from the MS-DOS command prompt.

EDITING THE CONFIG.SYS AND AUTOEXEC.BAT FILES

Your computer's Config.sys and Autoexec.bat files tell your computer 
what programs and devices to load on startup (for example, a virus-
scanner program to Autoexec.bat file may direct your computer to 
automatically load). Windows 98 Setup will not run properly with 
some programs and devices. To remove or disable such a program or 
device, you may need to edit the Config.sys and/or Autoexec.bat files.

To edit the Config.sys and Autoexec.bat files:

1. In Windows 3.1 or 3.11, click File, click Run, type Sysedit, and 
   then press ENTER. In Windows 95, click Start, click Run, type 
   Sysedit, and then press ENTER.

2. In the Config.sys or Autoexec.bat dialog box, type REM at the 
   beginning of any line(s) that you want to disable.

3. Save changes and restart your computer.

HARDWARE NOTES

This section includes notes on specific system configurations that 
may prevent Setup from installing Windows 98 successfully.

Sager NP8200 or Wedge Technologies 466/DX2
IMPORTANT: If you install Windows 98 on a Sager
NP8200 or Wedge Technologies 466/DX2 laptop
computer, you will not be able to use your 
computer, even if you reinstall a previous
version of Windows.

Plug and Play Network Cards and 16-Bit Real-Mode Drivers
When you need to run the 16-bit real-mode driver for your network 
interface card (NIC) (which is common if you use DLC or another 
real-mode protocol), your Plug and Play card may appear not to 
function because the 16-bit NIC drivers load before Windows 98 
has a chance to turn on Plug and Play cards. In addition, some 
16-bit NIC drivers do not recognize Plug and Play cards (most 
NE2000 Plug and Play clones fall into this category).

>>>To use your Plug and Play card with a 16-bit NIC driver:

1. Run the Softset utility that comes with your Plug and Play card,
   and then set the card to non-Plug and Play mode.

2. Double-click Network in Control Panel, and then remove the 
   network card.

3. In Control Panel, double-click Add New Hardware and follow the 
   instructions on your screen. Windows 98 will detect your network 
   card.

If you change to a 32-bit protected-mode NIC driver in the future, 
you can run Softset again to turn on Plug and Play mode for your card.

Intel EtherExpress 16 NICs and PCI Computers
Your system may not respond or you may experience initialization 
problems if you are using an Intel EtherExpress 16 NIC in a PCI 
computer with certain Diamond Speed Star PCI video cards. These 
problems are not related to Windows 98; they occur on a variety 
of operating system platforms. If you experience other problems 
with your EtherExpress 16 in a PCI computer, please replace the 
card before you report the problem to Microsoft.

If you have one of these video cards, contact your vendor about 
getting a new video BIOS update.

- Diamond Speed Star PCI video card with BIOS version 1.01
- Diamond Viper PCI VGA Video Adapter
- Diamond Stealth video card, Bios v1.03

IBM Thinkpad Model 750x/755x/360x
If you have one of these models (including submodels such as C, 
CE, CX, CS, and CSE), before you install Windows 98 check the 
IBM bulletin board or the THINKPAD forum on CompuServe for 
updated BIOS and/or Mwave drivers for your computer.

If you don't upgrade your BIOS, you may have problems if you 
move the mouse while your computer is turning suspend mode on 
or off.

View Software
Some utilities for Windows 3.1, such as Long File Names, need to be 
upgraded or used differently with Windows 98. To obtain a version of 
View Software that works with Windows 98, call (800) 536-8439 in the 
United States. Outside the United States, call (415) 856-8439.

MEMORY MANAGERS

If you have QEMM installed on your computer, it is recommended that 
you remove it from your Config.sys file before you set up Windows 98. 
You can add it back after Windows 98 is installed.

The following memory managers are incompatible with or may cause
problems with Windows 98. It is recommended that you remove all
references to them from your Config.sys and Autoexec.bat files and 
useEmm386.exe and Himem.sys, which are provided with Windows 98, to 
manage memory instead.

        Allemm4.sys - All Charge 386 Version 3.1
        HPemm386.sys and HPemm486.sys
        HPmm.sys - HP Memory Manager (must remove before Setup)
        Iemm.sys Memory Manager
        Intel(R) Expanded-Memory Emulator (Ilim386.sys)
        Maximizer Memory Manager (Maximize.com)
        NetRoom Memory Manager (RM386.sys)
        QMAPS Memory Manager Version 5.16
        UMB PRO Version 1.07

NOTE: The documentation for 386MAX recommends you not set the EXT
parameter below 64. If you set this parameter to 0, Setup will fail.

NOTE: If you remove the line containing Rm386.sys from your Config.sys
file, you may need to install Himem.sys, which comes with Windows or
MS-DOS. You can do this by adding the following line to your 
Config.sys file:

        device=<path>\himem.sys                                       

The <path> is the location of your Windows or MS-DOS files (for 
example, C:\Windows).

DISK-CACHE PROGRAMS

Before you run Setup, it is recommended that you remove any third-
party disk-cache programs and replace them with Smartdrv.exe, which 
is provided with Windows 98.

If you are running one of the following disk-cache utilities, 
remove it. In some cases, Setup will remove it for you.

  386MAX Disk-Cache utility (Qcache.exe) (Do not use with SmartDrive.)
  Cache.exe Disk-Cache utility
  Cache.sys Disk-Cache utility
  Flash Disk-Cache utility (Flash.exe) (do not use with SmartDrive.)
  Hyperdisk Disk-Cache utility (do not use with SmartDrive.)
  Icache.sys Disk-Cache utility 
  IBMcache.sys Disk-Cache utility 
  Mace Disk-Cache Utility (Mcache.sys)
  Norton Speed Drive Disk utility (SPEEDRV)
  Norton Utilities Version 5.0 and 6.1 (DISKREET, NCACHE)
  PC-Cache (PC Tools disk cache utility) (must remove before Setup)
  PC-Kwik Disk-Cache utility (Pc-kwik.exe)
  PC_Kwik Disk Accelerator
  PC-Kwik Version 1.59 (Pck.exe, Pskscrn.exe, Pckey.com)
  PC Tools(TM) Disk-Cache utility (Pc-cache.com)
  Secretdisk II Disk-Cache utility (Fast512.sys) (Do not use with 
	SmartDrive.)
  Super PC-Kwik Disk-Cache utility (Superpck.exe)


SETTING UP A DUAL-BOOT CONFIGURATION WITH WINDOWS NT

To set up a dual-boot configuration on an x86 computer, install the 
operating system in the usual way, and then edit the Boot.ini file 
as described below. All system startup info is stored in the Boot.ini 
file, which is automatically created during Setup at the root of your 
computer's hard disk.

>>>To edit the Boot.ini file:

1. In Windows Explorer, click View, click Options, and then 
   click "Show all files."

2. Make sure "Hide file extensions for known file types" is not 
   checked, and then click OK.

3. Right-click the Boot.ini file, and then click Properties.

4. Click to clear the Read-only check box, and then click OK.

5. Right-click the Boot.ini file, click Copy, right-click a blank 
   area of the Explorer dialog box, and then click Paste. A 
   backup copy with the file name "Copy of Boot.ini" will be created.

6. Double-click the Boot.ini file.

7. Add the name and location of the alternate system in the 
   [operating systems] section of the file, as in the following 
   example:

	[operating systems]
	C:\Winnt="Windows NT 4.0"
	C:\="Microsoft Windows"

8. Save and close the Boot.ini file.

9. Right-click the Boot.ini file, and then click Properties.

10.Select the Read-only check box, and then click OK.

CREATING AN MS-DOS STARTUP PARTITION

To set up Windows 98, your startup drive must be an MS-DOS startup
partition. If your startup drive is formatted as HPFS or NTFS, you 
must create an MS-DOS startup partition before you run Setup. 
For more information about creating an MS-DOS startup partition, 
see your computer documentation.

USING TERMINATE-AND-STAY-RESIDENT (TSR) PROGRAMS AND DRIVERS

APPEND (MS-DOS)
Do not use the APPEND utility with Windows 98. It prevents Windows
and Windows-based programs from creating valid Well-Formed-Path (WFP)
names for the files they are using. (A WFP is the complete name of a
file, including the drive letter and full path specification, starting
from the root directory.)

Autocon Version 2.0e, Bootcon Version 1.60, and Boot.sys
These programs enable you to select from different configurations 
when you start your computer. Because Windows 98 Setup modifies 
only the first sections in your Config.sys and Autoexec.bat files, 
you may have to modify these files manually after Setup. For more 
information, see the program documentation.

Cubit Version 3.01
When you are using Cubit with Windows 98, do not compress the Windows
System folder or any file that is loaded from your Config.sys file.

Before you upgrade to Windows 98, make sure that the earlier version 
of Windows is decompressed on your hard disk. You may recompress the 
files after you have successfully set up Windows 98.

Doubledisk Version 2.5
Windows 98 may try to access "phantom" disk drives if you use it with
Doubledisk. Phantom drives occur when you use Doubledisk to create a
compressed drive. For example, if you have drives A, B, and C on your
computer and you use Doubledisk to create drive F, Windows 98 and
MS-DOS recognize drives D and E as valid drives, even though they do
not exist. You can use the DRVOFF utility to prevent Windows
from recognizing phantom drives. To order a copy of
the DRVOFF utility, contact Vertisoft.

Infinite Disk Version 2.1
Infinite Disk version 2.1 does not work properly with Windows 98.
Either remove Infinite Disk software from your computer before you run
Setup, or contact your software dealer for a version of Infinite Disk
software that is compatible with Windows 98.

>>>To remove Infinite Disk from your computer:

1. Decompress any compressed files.

2. Remove the following lines from your Config.sys and Autoexec.bat 
   files:

	iddrv.sys
	idres.exe
	protect /c

3. Restart your computer, and then run Setup again.
 

NetWare(R) NetBIOS
In many configurations, the NetWare NetBIOS TSR is incompatible 
with Windows 98. In most cases, Setup will detect NetWare NetBIOS and
remove the startup command from your computer. However, if you have
NetWare NetBIOS set up to start from a location other than your
Autoexec.bat file (for example, from a different batch file), Setup 
cannot detect it. In this case, you need to remove NetWare NetBIOS 
manually. Windows 98 includes an IPX/SPX-compatible protocol that 
you can use instead of NetBIOS. For information about configuring 
Windows 98 to work with it, see Networks.txt.

Newspace Version 1.07
Windows 98 is incompatible with this disk-compression utility.

Norton Desktop for Windows (Ep.exe)
If the data-recovery program Erase Protect (Ep.exe) is loaded from
your Autoexec.bat file, disable it when you set 
up Windows, especially if you are upgrading over a previous version 
of Windows. Because Erase Protect tries to save copies of all deleted 
files, you can run out of disk space while running Setup.

It is recommended that you run Erase Protect with a permanent swap 
file. If you are using a temporary swap file, exclude 
files that have a .tmp or .swp extension from erase protection.

Norton Disklock Versions 3.01 and 3.5
Norton Disklock versions 3.01 and 3.5 do not work correctly with
Windows 98. Either remove this software from your computer before you
run Setup, or contact Symantec product support for a version of
Disklock that is compatible with Windows 98.

For information about how to remove Disklock from your computer, see
the Norton Disklock documentation.

PC Tools Deluxe(TM) Version 7.1 (DATAMON)
If you load PC Tools DATAMON using the \SENTRY+ option, Setup may 
fail if you are low on disk space. Do not use the \SENTRY+ option 
when you are loading DATAMON.

Do not load DATAMON after loading SmartDrive. If DATAMON is loaded 
after SmartDrive, your computer may fail. See the PC Tools 
documentation for information about how to remove DATAMON.

PC Tools Deluxe Version 6.0 (DESKTOP)
If you try to start PC Tools from the command prompt within Windows,
your computer may fail or restart itself. These problems also occur 
if you use MS-DOS commands from a command prompt within Windows.

Version 7.0 of PC Tools may correct these problems. However, do not 
load DESKTOP from a command prompt if it was loaded before you started 
Windows. If you do, your computer may fail when you quit Windows. 
It is recommended that you run DESKTOP from its PIF, provided with 
Windows 98.

SUBST (MS-DOS)
You may encounter problems with SUBST during Setup, but you can safely
add it back after you have installed Windows 98.

UNDELETE
If you are running UNDELETE with the SENTRY option, Setup may have
problems and you may run out of disk space during Setup. It is 
recommended that you remove UNDELETE from your Config.sys and 
Autoexec.bat files before running Setup.

NOTE: The SENTRY option creates a hidden directory named Sentry. When
you delete a file, UNDELETE moves the file from its current location 
to the Sentry directory. Before you remove UNDELETE from your Config.sys 
or Autoexec.bat file, free disk space by using the UNDELETE/PURGE 
command on all drives.

If you do not remove Undelete, Setup will disable this command for you.

KNOWN POTENTIAL SETUP PROBLEMS
If you encounter problems during Setup, such as Setup closing 
unexpectedly or error messages that do not apply, increase the size 
of your permanent swap file. For Setup to complete successfully, the size of your permanent swap file plus the amount of RAM in 
your computer should equal at least 14 MB. After you change your 
swap file size, run Setup again.

NOTE: If your hard disk is compressed, you may have to increase 
the size of your host drive before you can increase the size of 
your swap file.


