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                        Technical Support
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Having a computer or network problem can be a very frustrating
experience. It can virtually stop productivity and cost you
valuable time and money. That's why J. River offers you three
levels of technical support:

(a)   Online Technical Support

  J. River provides unlimited access, 24 hours a day, via our
  online support services.  These services are free of charge to
  all J. River customers and business partners and provide you
  with technical and product information, FAQ's, company
  information, and upload and download areas.

(b)   Standard Care Technical Support

  With each registered product, J. River provides you with FREE
  telephone support, answering queries on installation and
  configuration.  This service begins with your first contact to
  J. River Technical Support.  Beyond the initial 60 days of
  standard care technical support, you will continue to receive
  free online support or you have the option of purchasing a
  Platinum Technical Support (PTS) package. Telephone support
  available from 8:30 - 6:00 p.m. (Central Time).

(c)   Platinum Technical Support

  With Platinum Technical Support you will receive a toll-free
  hot line for telephone support, as well as priority fax, and E-
  mail support.  In addition, you will receive free updates and
  documentation for all products for one year.  Platinum
  Technical Support is charged on a per year basis (U.S. and
  Canada only).

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                         Sales Inquiries
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For general questions about J. River products please see our web
site or contact us at +1.800.469.6769 (U.S. and Canada) or
+1.612.339.2521.  Customers outside of North America, please
contact your local J. River dealer or distributor or refer to our
Worldwide Distributor Locator on our web site.