    What's New in McAfee WebScanX v3.1.1 (3007)
  Copyright 1994-1997 by McAfee Associates, Inc.
            All Rights Reserved.


Thank you for using McAfee's WebScanX for Windows 95, 
Windows 3.1x and Windows NT. This What's New file 
contains important information regarding the current 
version of this product. McAfee strongly recommends that 
you read the entire document.

We welcome your comments and suggestions. Please 
use the information provided in this file to contact us.

___________________
WHAT'S IN THIS FILE

- What Is WebScanX?
- New Features
- Known Issues
- Localized (Translated) Versions
- Installation
- Documentation
- Frequently Asked Questions
- Contact McAfee

_________________
WHAT IS WEBSCANX?

Any time you surf the Internet, you are at risk.
Malicious Java applets and ActiveX controls can be
downloaded to your system without your knowledge
and wreak havoc. WebScanX is designed to provide a
safe computing environment for Internet users. It 
functions as a sentry for your Internet connections.


____________
NEW FEATURES

1. E-mail scanning allows you to scan attachments to
   internet e-mail messages for viruses. WebScanX 
   supports both cc:Mail and MAPI-compliant mailers.

2. Download scanning allows you to scan for viruses in
   files you download from the Internet. Both e-mail
   scanning and download scanning offer the full power
   of McAfee's Hunter scanning technology and have
   the highest detection rates in the industry.

3. ActiveX filtering allows you to block those ActiveX 
   controls known to cause harm as you surf the 
   Internet.

4. Java class filtering allows you to block Java 
   classes known to cause harm, which protects your 
   system from hostile applets.

5. Internet site blocking allows you to prevent your 
   browser software from connecting to dangerous sites.

6. You can configure WebScanX either to deny access to
   potential dangers automatically, or to prompt you for
   a response when danger threatens.

7. Password protection capabilities allow complete 
   lockdown of configuration options, preventing 
   accidental changes that could compromise security.


* NEW BANNED ITEMS *

This version of WebScanX (v. 3.1.1) detects the
following items:

--JAVA ITEMS--

SlowerKiller.class 
Noisybear.Class 
Wasteful.Class 
Cofnsume.Class 
HostileThreads.Class 
TripleThreat.Class 
Ungrateful.Class 
DoMyWork.Class 
AppletKiller.Class 
ScapeGoat.Class 
TickerTape.class
Jlpr.class	
Chart.class
ArcTest.class
Graph.class
client.class
XYZApp
WordMeister.class
MyTimer.class
FixJava.class
ImageBank.class
LetterBoard.class
LetterButton.class
ValueBox.class
Widget.class
WordManager.class
ei.class
ChatTourExpress.Class
AnimationSourceApplet.class
BenchmarkApplet.class
MouseChase.class
AllTargets.class
AppStatus.class
Target.class
MouseChaseException.class
SolarVengeanceRT.class 
MandelTest.class
LifeGame.class
PlayerApplet.class
Dimensions.class
hugobane1.class
hugobane3.class
hugobane5.class
TelnetGUI.class
FtpUsersApplet.class
Telnet.Class
SeeTheWeb.class 
intro.class
sparks.class
GFSApplet
coolboard_applet
TourGuide.class
Telescrivente.class 
simpletext.class
irritant.class 
Cosmo.class
javamail.class
WebMailer.class
SendMailApplet.class
TicketHolder.class
Ticket.class
TicketReader.class
JMushApplet 
OwnNet.class
newLoader.class
loadLibrary.class
execTest.class
exitTest.class
sendTest.class
port25.class
replacePropertiesFile.class
rm.class
deleteFile.class
writeFile.class
fileInfo.class
readFile.class


--ACTIVEX ITEMS--

Slingshot
NetList
Exploder


* NEW VIRUSES DETECTED *

This DAT file detects the following 174 new viruses.
Locations that have experienced particular problems 
with specific viruses are also identified.

ALIEN.F
ALLIANCE.B
ANT.B:TW
APPDER.F                      (Singapore)
ASBV
BALROG.A
BANDUNG.AP
BANDUNG.AQ
BANDUNG.AR
BEEPER.A
BEEPER.B
BISMARK.E
BOX.D:TW
CALENDAR.A
CAP.B
CAP.C
CAP.G
CAP.H
CAP.N
CAP.O
CAP.Q
CAP.R
CAP.S
CAP.T
CAP.V
CAP.W
CEBU.A
CLOCK.I:DE
CMD.A
COLORS.BC
COLORS.BD
COLORS.BE
COLORS.BF
COLORS.BG
COLORS.BH
COLORS.BI
COLORS.BJ
COLORS.BK
CONCEPT.AT
CONCEPT.AU
CONCEPT.AV
CRASH.A
CVCK1:KIT
DANCE.A
DIR-II.1536.G
DOGGIE.E
DRACULA.A
DZT.E                          (US)
DZT.F
ERASER.M:TW (INTENDED)
ERASER.N:TW (INTENDED)
ERASER.O:TW
ERASER.P:TW (TROJAN)
ETERNITY.599
FUZZY.A
GOLDFISH.C
HELPER.D
HELPER.E
HLLO.6736
HLLP.7072
HLLP.8832
HOOTERS.5000
HYBRID.E
HYBRID.F
IMMORTAL.2174
IMPOSTER.C
IRISH.Q
JERUSALEM-1813-DROPPPER (FRI 13TH)
JM.710
JOHNNY.N
JOHNNY.N1
KILLOK.A
KILLOK.B
KILLOK.C
KOMPU.D
LAHYANI.1356
LEMON.B
LITHI.4113
LUNCH.D
MARK:TW
MDMA.H
MDMA.S
MDMA.U
MERCY1B.575
MINIMAL.P
NICEDAY.K
NICEDAY.L
NICEDAY.M
NICEDAY.N
NJ-DLK1.I (INTENDED)
NJ-WMDLK1.H
NOPRINT.A
NPAD.BK
NPAD.BQ
NPAD.BR
NPAD.BS
NPAD.BT
NPAD.BU
NPAD.BV
NPAD.BW
NPAD.BX
NPAD.BY
NPAD.BZ
NPAD.CA
NPAD.CB
NPAD.CC
NPAD.CD
NUCLEAR.N
PAYCHECK.D
PG
PIG.C:TW
PS-MPC.702
QUICK.A
RAPI.AJ2
RED.A:DE
REHENES.A
SAFWAN.A
SCHUMANN.A
SHOWOFF.BD
SHOWOFF.BE
SHOWOFF.BF
SHOWOFF.BG
SHOWOFF.BH
SHOWOFF.BI
SHOWOFF.BJ
SHOWOFF.BK
SHOWOFF.BL
SHOWOFF.BM
SHOWOFF.BN
SHOWOFF.BO
SHOWOFF.BP
SHOWOFF.BQ
SHOWOFF.BR
SHOWOFF.BS
SMILEY.C:DE
SPANSKA.1120.B                  (Internet)
SPARKLE.A
SWLABS.C
TALON.K
TEMPLE.B
TRAP.A:TW
TRAP.B:TW
TRAP.C:TW
TRAP.D:TW
TRIVIAL.170
TWNO.Z:TW
TWOLINES.J
TWOLINES.J1
TWOLINES.K
TWOLINES.K1
TWOLINES.L
TWOLINES.L1
TWOLINES.M
TWOLINES.M1
TWOLINES.N1
TWOLINES.O
TWOLINES.O1
TWOLINES.P
TWOLINES.P1
UNCOMPLETED.613
UNDERGRO.A
VAMPIRE.A:TW
VAMPIRE.B:TW
VARMINT.A:TW
VICINITY.A:DE		    (Austria)
WAZZU.CE
WAZZU.CF
WAZZU.CG
WAZZU.CH
WAZZU.CI
WMVH1.KIT:TW (TROJAN)
XM/LAROUX.D                 (Europe)
XM/LAROUX.E                 (Hong Kong)
ZASHIB.A


____________
KNOWN ISSUES

1.  This version of WebScanX does not support Win32s. If
    you are using Win32s, you should not attempt to 
    install this version of WebScanX.

2.  If you connect to the Internet through a proxy 
    server, WebScanX's IP address filtering feature will 
    not function because of the way proxy servers handle
    IP communications. Connecting through a "closed" 
    Internet service provider--that is, one that uses a 
    proxy service--also disables this feature. Examples 
    of closed providers include America Online, 
    CompuServe, Prodigy, and the Microsoft Network.

3.  If you have WebScan v2.0 installed on your system, you
    must uninstall WebScan v2.0 before installing WebScanX 
    v3.1.1.
 
4.  When configuring WebScanX to scan MAPI e-mail, you 
    will not have the option to scan subfolders.

5.  When using WebScanX to scan e-mail sent through 
    Microsoft Exchange, the client and server Exchange 
    components must be the same version number. If the 
    versions are not synchronized, WebScanX will not be 
    properly notified of new messages, and will therefore 
    be unable to scan those messages.

6.  WebScanX enables its Download Scan component by 
    default, not its E-mail Scan component as stated in 
    the WebScanX User's Guide. When you start WebScanX, 
    you should see the Download Scan icon appear in the 
    system tray or, if you use Windows NT 3.51, on the 
    desktop. Use the shortcut menu for this icon to 
    enable other WebScanX program components.

7.  If you use Windows NT 3.51, clicking the Load at 
    Startup switch in the WebScanX Properties dialog box 
    to disable it will not prevent WebScanX from loading 
    at startup. To prevent WebScanX from loading at 
    startup, you must remove it from the Startup program 
    group.

8.  If you use an ISeamless script to install WebScanX on
    machines running Windows 3.1x, Windows NT 3.51, or
    Windows NT 4.0, you may not include an operation that 
    extracts files from a .zip archive in that script.

9.  If using VALIDATE.EXE to validate the WebScanX files,
    the file IMAGEHLP.DLL may not validate correctly. 
    This is because the WebScanX installer adds this file 
    to your system only if the file does not already 
    exist. If the file already exists on your system, the 
    WebScanX installer does not replace it. Thus, after 
    installing WebScanX, your IMAGEHLP.DLL file may not 
    be the same as the one shown in the file PACKING.LST. 
    For more information on validating your files, see 
    the README.1ST file included with this product.

10. This version of WebScanX does not support automatic 
    updating or electronic commerce through asynchronous
    modem.

11. If you use Windows NT 3.51, selecting the WebScanX 
    Status dialog box may cause system instability.

 
_______________________________
LOCALIZED (TRANSLATED) VERSIONS

McAfee will make localized versions of WebScanX available
in Dutch, French, German, Italian, Japanese, and Spanish
shortly after its release in English. You may download 
localized copies of WebScanX, when available, from any of 
these FTP sites:

ftp.mcafee.com
ftpweb.mcafee.com
ftphost20.mcafee.com
ftphost25.mcafee.com
ftphost35.mcafee.com

To download evaluation copies of WebScanX, connect to any
of the FTP sites listed above, then go to one of these
directories: 

pub/_dutch/antivirus/webscanx
pub/_french/antivirus/webscanx
pub/_german/antivirus/webscanx
pub/_italian/antivirus/webscanx
pub/_japanese/antivirus/webscanx
pub/_spanish/antivirus/webscanx

To download licensed copies of WebScanX, connect to any
of the FTP sites listed above, then go to one of these
directories: 

licensed/_dutch/antivirus/webscanx
licensed/_french/antivirus/webscanx
licensed/_german/antivirus/webscanx
licensed/_italian/antivirus/webscanx 
licensed/_japanese/antivirus/webscanx 
licensed/_spanish/antivirus/webscanx

____________
INSTALLATION 


* BASIC SYSTEM REQUIREMENTS *

For Windows 95 and Windows NT:

  -  486 with at least 8MB of memory
  -  7MB of free hard disk space

For Windows 3.1x:
 
  -  CPU capable of running Windows 3.1x
  -  At least 6MB of memory
  -  4MB of free hard disk space  


* INSTALLING WEBSCANX *

1. Take one of the following Steps:

   - If you are installing from compact disc,
     insert the CD-ROM. Click Install WebScanX. 

   - If you are installing from downloaded files, type:
     
       x:\path\setup.exe (where x:\path is the location 
       of the decompressed files).  Click OK.

   Response: The Welcome screen appears. Click
   Next to continue.

2. Follow the on-screen installation instructions to
   complete WebScanX installation.


* SILENT INSTALLATION * 

Network Administrators can perform a "silent" 
installation of WebScanX that requires minimal user 
interaction and uses settings they specify. Follow 
these steps:

1.  Check in the Windows directory to ensure that a file 
    named SETUP.ISS does not already exist. If it does, 
    rename it, back it up, or delete it.

2.  Run SETUP.EXE with the -r switch, 
    (i.e., SETUP.EXE -r).

3.  Select the components that you want to install 
    during the silent installation. The installer 
    records all responses.

4.  Finish the installation, then locate the file 
    SETUP.ISS in the Windows directory.

5.  Open the file using any ASCII editor (e.g., 
    NOTEPAD.EXE) and delete the section titled 
    [APPLICATION].

6.  Locate the section [SdSetupType-0] in the 
    SETUP.ISS file and go to the line:

        Result=x

        where x is equal to
        301 (Typical installation)
        302 (Compact installation)
        303 (Custom installation)

7.  Add 100 to the above value, so that the Result 
    variable equals 401. Modifying this file allows 
    the installation to copy WebScanX files to the 
    drive where the operating system resides, 
    instead of defaulting to the C: drive.

8.  Copy SETUP.ISS from the Windows directory to the 
    directory that contains the files you installed on 
    your own computer.

9.  At this point you should use your own distribution
    method to install WebScanX on end-user machines.

10. When you have access to the machine on which you 
    want to install WebScanX, run SETUP.EXE with the 
    -s switch (i.e., SETUP.EXE -s).

    NOTE: If you do not specify a "recorded" answer 
    for all dialog boxes during the initial installation,
    the silent installation will fail. Also, the file 
    used for the silent installation, SETUP.ISS, may not 
    work properly across different operating systems. For
    example, if you edit the SETUP.ISS file to perform a 
    silent install on machines running Windows 95, that 
    file may not work properly on machines running 
    Windows NT.


* PRIMARY PROGRAM FILES FOR WEBSCANX *

Files located in the Install directory:
=======================================

For WebScanX for Windows 3.1x:
      Ccs_cfg.exe = cc:Mail configuration tool
       Ccscan.exe = cc:Mail scanner
      webhook.exe = Internet download scanner
     webscn16.exe = Internet support file

      uzdll16.dll = Zip support file
      mcalyze.dll = McAfee library file
     mcscan16.dll = McAfee library file

         names.dat = Virus definition file
         scan.dat = Virus definition file

For WebScanX for Windows 95 or Windows NT:
     ccregmod.exe = cc:Mail support file
        vim32.dll = cc:Mail interface file
     vmefnw32.dll = cc:Mail interface file
      medb632.dll = cc:Mail interface file
       mew800.dll = cc:Mail interface file
      cdfw800.dll = cc:Mail interface file
       cfw800.dll = cc:Mail interface file
       ciw800.dll = cc:Mail interface file
      cdmw800.dll = cc:Mail interface file
       cmw800.dll = cc:Mail interface file
     chrset32.dll = cc:Mail interface file
      mcalyze.dll = McAfee library file
      mccod32.dll = McAfee library file
      mcgui32.dll = McAfee library file
     mckrnl32.dll = McAfee library file
     mcscan32.dll = McAfee library file
     mcutil32.dll = McAfee library file
      mfldr32.dll = McAfee library file
        psapi.dll = Windows NT support library
     imagehlp.dll = Windows NT support library
      wininet.dll = Internet support library
     wbhook32.dll = Internet support library
          csh.dll = Help support library
     wbupdate.exe = Update program file
     webcfg32.exe = Configuration program file
     webscanx.exe = WebScanX program file

     webscanx.dat = WebScanX data file
      domainx.dat = WebScanX data file
      ipscanx.dat = WebScanX data file

        names.dat = Virus definition file
         scan.dat = Virus definition file
      mcalyze.dat = Virus definition file

     webscanx.hlp = WebScanX help file
     webscanx.cnt = WebScanX help file
     inetwh16.dll = WebScanX help file
     inetwh32.dll = WebScanX help file
     setbrows.exe = WebScanX help file

* UNINSTALLING WEBSCANX *

Before uninstalling WebScanX, close all other
applications. Failure to close applications before
uninstalling could cause a General Protection Fault.

_______________________________________
AUTOMATICALLY UNINSTALLING WEBSCANX:

Follow these steps:
  
  1.  Click Start Menu
  2.  Select Programs
  3.  Select McAfee WebScanX
  4.  Select Uninstall

  Several windows appear in which the uninstall 
  utility asks you if you are sure you want to 
  uninstall WebScanX. Continue to click Yes for each 
  window until the Uninstall WebScanX screen appears.
  A final summary screen will appear indicating which 
  program files are being removed. After all the 
  program files have been removed, click OK and 
  restart your computer. You have successfully 
  uninstalled WebScanX.

  WARNING: Do not stop the uninstall procedure once it
  begins. If the uninstall procedure is interrupted,
  you must remove all WebScanX files yourself.

__________________________________					
MANUALLY UNINSTALLING THE PRODUCT:	

  Make sure WebScanX is not running, then delete the
  McAfee WebScanX directory.

  1.  Click Start and select Run.
  2.  Type REGEDIT, then click OK.
  3.  Delete the HKEY_LOCAL_MACHINE\Software\
      McAfee\WebScanX folder.
  4.  Delete WebScanX from the Microsoft\Windows\
      Current Version\RunServices folder.
  5.  Close the Registry Editor Window.
  6.  Remove the WebScanX program group from the
      Start menu.
      NOTE: Do not remove the IMAGEHLP.DLL file from
      your system. It may be used by other programs.
  7.  Restart your computer. 
 
_____________
DOCUMENTATION

For more information, refer to the WebScanX User's 
Guide, included on the CD-ROM versions of this program 
or available from the McAfee BBS or the McAfee Web Site. 
The User's Guide is saved in Adobe Acrobat Portable 
Document Format (.PDF). You can view and print this 
document with Adobe's Acrobat Reader. PDF files can 
include hypertext links and other navigation features 
to assist you in finding answers to questions about your 
McAfee product.
 
To download Adobe Acrobat Reader from the World Wide 
Web, visit Adobe's website at:
 
http://www.adobe.com/Acrobat/readstep.html
 
To download WebScanX documentation, visit the McAfee 
BBS or the McAfee Web Site at:
 
http://www.mcafee.com

Additional contact information appears at the end of 
this file.

Documentation feedback is welcome. Send e-mail to
documentation@cc.mcafee.com.

__________________________
FREQUENTLY ASKED QUESTIONS

Regularly updated lists of frequently asked questions 
about McAfee products also are available on the McAfee 
BBS, the McAfee Web Site, and on McAfee's CompuServe 
and AOL forums.

Q:  Should I uninstall previous versions of WebScan or
    WebScanX before installing WebScanX 3.1.1?

A:  It is always a good idea to use the automatic 
    uninstaller to remove old versions of software before
    installing newer versions. Before installing 
    WebScanX 3.1.1, you should uninstall any previous 
    versions of WebScan you have installed on your hard 
    disk, then reboot your computer. If you do not 
    uninstall previous versions of WebScan, the WebScanX 
    installer will prompt you to uninstall them and to 
    reboot before it installs the current version of 
    WebScanX.


Q:  What Internet browsers does WebScanX work with?

A:  WebScanX 3.1.1 automatically works with and 
    installs links to the following browsers:
 
    -  Microsoft Internet Explorer
    -  Netscape Navigator
    -  America Online browser


Q:  What releases of cc:Mail does WebScanX 3.1.1 
    support?

A:  WebScanX can work with cc:Mail post offices 
    running cc:Mail releases 5x, 6 and 8. WebScanX 
    also supports cc:Mail release 7 in its 
    MAPI-compliant version.


Q:  If I have set WebScanX to delete any infected files
    it finds automatically, what does it do with the 
    message that carried the infected attachment?

A:  That depends on how your e-mail software is set up. 
    If you have set your e-mail software to delete files 
    you no longer want, WebScanX deletes the infected 
    file and the message that carried it. If you have 
    set your e-mail software to hold discarded messages 
    in a trash folder, WebScanX moves both the infected 
    file and the message to the trash folder.
    
    Of course, if you have set WebScanX to move infected 
    files to a quarantine folder, WebScanX moves both 
    the message and the infected file to the folder you 
    designate as your quarantine folder, no matter how 
    you have your e-mail software set.


Q:  How can I make sure that the filtering 
    configurations for WebScanX will remain fixed?

A:  Use WebScanX's password protection to lock down 
    the filtering settings for Java classes, ActiveX 
    controls, and IP addresses. See "Configuring 
    WebScanX Security," Chapter 7 of the WebScanX 
    User's Guide.


Q:  How can I find out which banned items WebScanX has
    detected?

A:  Click one of the WebScanX icons and choose Status.
    The WebScanX Status Window appears and tells you 
    the number, if any, of banned objects and IP 
    addresses it has detected.


Q:  How can I tell if WebScanX is doing its job?

A:  By one of the methods described below:

    1.  Open the Status window from a WebScanX icon 
        shortcut menu.  

    2.  Open the log file where you have directed
        WebScanX to log its activity.

    3.  Watch the WebScanX icons in the system tray--
        they are animated and move whenever WebScanX 
        scans files.


Q:  Why does WebScanX keep asking for my cc:Mail password
    over and over?

A:  If you set WebScanX to log in to your cc:Mail system 
    with one user name and password, then log on to your 
    cc:Mail system with a different user name and 
    password, WebScanX prompts you to enter the new user 
    name and password so that it can scan the new inbox 
    for viruses.


Q:  Why does my system slow down when my cc:Mail gets 
    scanned?

A:  A limitation in the Lotus cc:Mail server software
    might cause your computer to run slowly during a scan, 
    especially if you have a large number of e-mail messages 
    pending in your Inbox. To increase scan efficiency, 
    delete messages you do not need from your cc:Mail Inbox 
    and trash folder.

Q:  How does WebScanX handle multiple infections in a 
    compressed file?

A:  Because WebScanX sees a compressed file as one file,
    it can only act on the compressed file as a whole.
    Thus, when it finds an infection in a compressed file,
    WebScanX stops scanning the file and immediately takes
    whatever action has been specified by the user on the
    entire compressed file.

_________________
CONTACTING McAFEE

* FOR QUESTIONS, ORDERS, PROBLEMS, OR COMMENTS *

Contact McAfee's Customer Care department: 

1.  Corporate-licensed customers, call (408) 988-3832
    Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time

    Retail-licensed customers, call (972) 278-6100
    Monday-Friday, 6:00 A.M. - 6:00 P.M. Pacific time

2.  Fax (408) 970-9727
    24-hour, Group III fax 
		
3.  Fax-back automated response system (408) 988-3034
    24-hour fax


Send correspondence to any of the following McAfee
locations.

    McAfee Corporate Headquarters
    2805 Bowers Avenue			
    Santa Clara, CA 95051-0963		
	
    McAfee East Coast Office					
    Jerral Center West
    766 Shrewsbury Avenue
    Tinton Falls, NJ 07724-3298

    McAfee Central Office			
    4099 McEwen, Suites 500 and 700
    Dallas, TX 75244		
						
    McAfee Canada
    139 Main Street, Suite 201
    Unionville, Ontario
    Canada L3R 2G6

    McAfee Europe B.V.			
    Gatwickstraat 25	
    1043 GL Amsterdam				
    The Netherlands	 		

    McAfee (UK) Ltd.
    Hayley House, London Road
    Bracknell, Berkshire  RG12 2TH
    United Kingdom 

    McAfee France S.A.			
    50 rue de Londres				
    75008 Paris					
    France					
				
    McAfee Deutschland GmbH
    Industriestrasse 1
    D-82110 Germering
    Germany

    McAfee Japan KK
    4F Toranomon Mori Bldg. 33
    3-8-12 Toranomon
    Minato-Ku, Tokyo, 105
    Japan
    	
Or, you can receive online assistance through any of
the following resources:

1.  Bulletin Board System: (408) 988-4004
    24-hour US Robotics HST DS

2.  Internet e-mail: support@mcafee.com

3.  Internet FTP: ftp.mcafee.com

4.  World Wide Web: http://www.mcafee.com

5.  America Online: keyword MCAFEE

6.  CompuServe: GO MCAFEE

7.  The Microsoft Network: MCAFEE

To provide the answers you need quickly and 
efficiently, the McAfee technical support staff needs 
some information about your computer and your software. 
Please have this information ready when you call:
                          
 - Program name and version number
 - Computer brand and model
 - Any additional hardware or peripherals connected to
   your computer
 - Operating system type and version numbers
 - Network name, operating system, and version
 - Network card installed, where applicable
 - Modem manufacturer, model, and baud, where 
   applicable
 - Relevant browsers or applications and their version 
   numbers, where applicable
 - How to reproduce your problem: when it occurs, 
   whether you can reproduce it regularly, and under 
   what conditions
 - Information needed to contact you by voice, fax, 
   or e-mail
 
 We also seek and appreciate general feedback.


* FOR ON-SITE TRAINING INFORMATION *
 
Contact McAfee Customer Service at (800) 338-8754.

* FOR PRODUCT UPGRADES *

To make it easier for you to receive and use McAfee's
products, we have established an Agents program to 
provide service, sales, and support for our products 
worldwide. For a listing of McAfee agents near you, 
click Contact McAfee under the Information section on 
the McAfee website.

* MCAFEE BETA SITE *

Get pre-release software, including DAT files, through
http://beta.mcafee.com. You will have access to Public 
Beta and External Test Areas. Your feedback CAN make a 
difference.