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Windows NT Events

This section provides the Microsoft Windows NT events and system errors for ILS. The following events and errors display in the Windows NT Event Log. Many of the events will return the NT error code associated with the event. Text for event log messages contain a GetLastError()=xx string that shows the error code of the last error that occurred.ii

The following table contains some of the more common error codes.

Code	Description	Comment
5	Access denied	You should check the permissions set for the WWW service anonymous logon account and the permissions set for the LDAP service logon account.
2 or 3	Path or file not found	One of the files that ILS needs is not available or not found in the current path. Check your installation.
8 or 14	Not enough memory	The ILS server ran out of available memory.

Windows NT has many other error codes. For a complete list, see the Windows NT documentation.iii

The following tables list all of the Windows NT event messages for ILS. The prefix for the error, IDS_ indicates an error generated from ILS. You may also see error messages with a prefix of WPQR_. These are equivalent to messages with the IDS_ prefix.

General Error
Source	ILS
ID	1
Text	General error:<description>.
Severity	Error
Name	IDS_EVENT_GLOBAL_ERROR
Meaning	An unspecified error occurred.
Cause	ILS encountered an unknown situation.
Recommendation	Check the servers, make sure that ILS is installed correctly, and use the ISM ILS Admin interface to check for more specific errors.
Initialization Success
Source	ILS
ID	4
Text	The ILS core object was initialized successfully.
Severity	Information
Name	IDS_INIT_EVENT
Meaning	The ILS core object was initialized successfully.
Cause	Successful initialization.
Recommendation	This is informational only. No action is needed.

Initialization Error
Source	ILS
ID	6
Text	The ILS core object cannot be initialized.
Severity	Error
Name	IDS_INIT_ERROR
Meaning	An error occurred during ILS initialization.
Cause	This is most likely due to an error reading the registry. The message should be accompanied by an event log error specifying what went wrong.
Recommendation	See the troubleshooting section.
Invalid Initialization Parameter
Source	ILS
ID	8
Text	Invalid ILS initialization parameters: <description>.
Severity	Information
Name	IDS_INIT_PARAM_ERROR
Meaning	An error occurred during ILS initialization.
Cause	Initialization was attempted using an invalid parameter.
Recommendation	Check to see whether ILS is otherwise initialized.
Cannot Open RegKey
Source	ILS
ID	9
Text	The ILS Server cannot open the ILS registry key <key name>. The Data area, shown below, contains the error.
Severity	Error
Name	IDS_EVENT_CANNOT_OPEN_REGKEY
Meaning	A required registry key or value was not found.
Cause	ILS is not set up correctly.
Recommendation	Run Setup again.

Cannot Read RegKey
Source	ILS
ID	10
Text	The LDAP Server cannot read registry key <key name>. The Data area, shown below, contains the error.
Severity	Error
Name	IDS_EVENT_CANNOT_READ_REGKEY
Meaning	A required ILS registry key or value cannot be read.
Cause	Either the registry key does not exist or there is a security rights error accessing the database.
Recommendation	Make sure that the registry key/value exists. If it does not, run Setup again. If the registry key/value does exist, make sure that the LDAP service is running with an account that has sufficient access rights to read the registry. Check to see whether LDAP is running by using the Services applet in Control Panel.
Cannot Write RegKey
Source	ILS
ID	11
Text	The ILS Server cannot write registry key <key name>.
Severity	Error
Name	IDS_EVENT_CANNOT_WRITE_REGKEY
Meaning	A required ILS registry key or value cannot be written.
Cause	Probably occurred because of insufficient permission settings on the account.
Recommendation	Make sure that the LDAP service is running with an account that has enough rights to write to the registry (through the control panel services applet).
Cannot Initialize ILS Database
Source	ILS
ID	12
Text	The ILS Server cannot initialize the ILS database DLL.
Severity	Error
Name	IDS_EVENT_CANNOT_INITIALIZE_IDSDB
Meaning	The ILS database object cannot be initialized.
Cause	Possibly occurred because of a problem connecting to the ILS SQL server.
Recommendation	Using the ISM LDAP Admin user interface, make sure that all the SQL server parameters are correct for each data source in each partition.

Resource Out of Memory
Source	ILS
ID	51
Text	Memory allocation failed in: <description>.
Severity	Error
Name	IDS_RESOURCE_OUT_OF_MEMORY
Meaning	The ILS server ran out of memory.
Cause	The ILS server cannot allocate enough memory to perform a task.
Recommendation	Stop and restart the service. Restart the server. Consider additional memory.
Parameter Not Supported
Source	ILS
ID	301
Text	One or more parameters are not valid.
Severity	Error
Name	IDS_BAD_PARAMETERS_MSG_ID
Meaning	At least one parameter used is not valid.
Cause	One or more parameters are not valid.
Recommendation	Check the parameters and try again.
Parameter Missing
Source	ILS
ID	302
Text	Cannot complete operation. One or more required parameters are missing.
Severity	Error
Name	IDS_MISSING_PARAMETERS_MSG_ID
Meaning	The operation that was requested cannot be completed because insufficient parameters were specified.
Cause	The command was given without sufficient parameters.
Recommendation	Check for required parameters and try again.

No Match
Source	ILS
ID	303
Text	No entries meet the search criteria.
Severity	Warning
Name	IDS_NO_MATCH_MSG_ID
Meaning	The query was executed successfully, but no match was found.
Cause	No match exists for the specified criteria.
Recommendation	Check the query to make sure that the criteria are specified correctly. If they are, use this message for information.
Too Many Search Results
Source	ILS
ID	304
Text	The search criteria matched too many entries to compile the result set.
Severity	Warning
Name	IDS_TOO_BROAD_MSG_ID
Meaning	The number of matches exceeded capacity.
Cause	Probably occurred because of the search criteria being too broad, resulting in too many options found.
Recommendation	Narrow the search and try the query again.
Entry Exists
Source	ILS
ID	306
Text	The entry already exists in the database.
Severity	Warning
Name	IDS_DUPLICATE_MSG_ID
Meaning	An attempt was made to add an entry that already exists in the database.
Cause	Probably occurred in response to a create request for an entry that already exists in the database.
Recommendation	Check to make sure that the spelling of the entry is correct. If it is, use this message for information.

Database Error
Source	ILS
ID	307
Text	ILS database error.
Severity	Error
Name	IDS_RESOURCE_ERROR_MSG_ID
Meaning	An error occurred while trying to search the database.
Cause	There may be insufficient disk space, the network may be down, or the database file may have become corrupted.
Recommendation	Check network connections and disk space and try again.
Operation Canceled
Source	ILS
ID	311
Text	The operation has been canceled.
Severity	Error
Name	IDS_CANCELLED_MSG_ID
Meaning	The operation was canceled.
Cause	The user may have canceled the operation, or the error may be due to network connection problems.
Recommendation	Check network connections and try again.
Command Not Yet Implemented
Source	ILS
ID	312
Text	The requested command is not yet implemented.
Severity	Error
Name	IDS_NOT_SUPPORTED_MSG_ID
Meaning	The command requested has not been implemented.
Cause	The user attempted to use a command whose functionality is not yet implemented.
Recommendation	Check the command for spelling errors. If there are none, use this message for information.

Out of Memory
Source	ILS
ID	313
Text	Not enough storage is available to complete this operation.
Severity	Error
Name	IDS_OUT_OF_MEMORY_MSG_ID
Meaning	The operation has been halted because there is not enough memory available to complete it.
Cause	More operations are being requested than the server can process. Or, too many applications are loaded.
Recommendation	Distribute operations to other servers, close any unneeded applications, and try the operation again.
General ILS Error
Source	ILS
ID	314
Text	General ILS error.
Severity	Error
Name	IDS_ERROR_MSG_ID
Meaning	ILS encountered a nonspecific error.
Cause	An error occurred because of a condition that is not already defined.
Recommendation	Check network connections, disk space, and ILS server configuration to determine a more specific cause.
ILS Functionality Disabled
Source	ILS
ID	317
Text	Internet Locator Server functionality has been disabled on this server (objectClass=RTPerson).
Severity	Error
Name	IDS_ILSDB_DISABLED_MSG_ID
Meaning	No ILS functionality is available on the current server.
Cause	ILS functionality has been disabled on the current server.
Recommendation	Enable ILS.

Maximum User Count
Source	ILS
ID	318
Text	The Internet Locator Server has set a maximum of <number> users.
Severity	Information
Name	IDS_ILSDB_USERCOUNT_MSG_ID
Meaning	The specified number of users is the maximum for ILS.
Cause	Either a status was requested or a create was attempted on an ILS database already containing the maximum number of users.
Recommendation	This is informational only. No action is needed.
Invalid Password Used in Re-Logon Attempt
Source	ILS
ID	319
Text	A re-logon attempt was made to the following account with an invalid password: <password>.
Severity	Warning
Name	IDS_ILSDB_BAD_LOGON_ATTEMPT_MSG_ID
Meaning	The password used for a repeat attempt to log on is invalid.
Cause	A user attempted another logon, using the specified invalid password.
Recommendation	Monitor the occurrence of this event. Frequent occurrence may indicate a more serious condition.
ILS Initialized Successfully
Source	ILS
ID	320
Text	The Internet Locator Server has successfully initialized.
Severity	Information
Name	IDS_ILSDB_SERVICE_INITIALIZED_MSG_ID
Meaning	The Internet Locator Server has been initialized successfully.
Cause	The command to initialize was given.
Recommendation	This is informational only. No action is needed.

ILS Terminated
Source	MSIABS
ID	321
Text	The Internet Locator Server has terminated.
Severity	Information
Name	IDS_ILSDB_SERVICE_TERMINATED_MSG_ID
Meaning	The Internet Locator Server has been terminated.
Cause	The command to terminate was given.
Recommendation	This is informational only. No action is needed.

iiThe following table lists possible return codes, the commands that may return the codes, and the circumstances under which the codes get returned.

Return	Commands	Description
WPQR_SUCCESS	All	The requested command completed successfully.
WPQR_BAD_PARAMETERS	All	The query parameters passed to the last command contain bad or missing information.
WPQR_MISSING_PARAMETERS	All	The query does not include one or more required parameters.
WPQR_RESOURCE_ERROR	All	System cannot allocate a required resource.
WPQR_CONNECT_ERROR	All	System cannot connect to a required resource.
WPQR_TIMEOUT	All	Request took too long to process. The value for the time-out length is set on the Service tab of the LDAP service properties in Internet Service Manager. The default is 600 seconds.
WPQR_NOT_INITIALIZED	All	SQL server not working.
WPQR_DATABASE_ERROR	All	An error occurred between the time the database request was sent and the results returned. Can be caused by a process deadlock or may indicate that the maximum number of connections to the database has been reached. Can also be a cable or connection problem that happened after the database request was sent.
IDA_BAD_PARTITION	All	The command tried to access a database partition that does not exist.
WPQR_ERROR	All	Unspecified operation error.
WPQR_REFUSED	Modify, Delete	The requesting agent does not have the authority to request this command.
WPQR_NO_MATCH	Modify, Delete	The record to be modified or deleted was not found.
WPQR_DUPLICATE	Create	A duplicate listing already exists in the database.
WPQR_NO_MATCH	Find, Resolve	The query parameters do not result in any matches.
WPQR_TOO_VAGUE	Find, Resolve	The query parameters specified cannot be used for a search. Missing or bad data for required minimum parameters.
WPQR_TOO_BROAD	Find, Resolve	The query parameters specified returned too many matches. Maximum result set can be specified using the LDAP Service Properties pages or using the Inetcfg Set_ABS_Settings command.
WPQR_DATABASE_ERROR	Find, Create, Modify, Retrieve	Unspecified database error.
WPQR_CANCELLED	All	Operation canceled for unknown reasons.
WPQR_NOT_SUPPORTED	Unknown	Unknown.

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