
          1995 STATE TAX EDGE README

 Welcome to the State Tax Edge for DOS README file.
 This file contains important information to be aware
 of, as you begin using the program.

 Caution: We strongly recommend you import your federal
 return. Many of the calculations in State Tax Edge 
 depend on information imported from your federal 
 return. Without this information your state return
 may not be accurate.


              OBTAINING REPLACEMENT DISKS

 Usually, you will receive one of the following messages
 if you have a bad disk:

    "General failure error reading drive..."
    "Sector not found.."
    "CRC error..."
    "Bad sector..."
    "Unrecoverable read error..."
    "Address mark not found..."

 To check your disks, use the DISKCOPY command to copy
 the entire disk. DISKCOPY will report any bad sectors
 (see your DOS manual). To order a replacement for a
 defective disk call Technical Support at 1-319-395-7314.
 Within 30 days of purchase, we replace disks free. After
 this, contact Technical Support for prices.


           STATE TAX EDGE TECHNICAL SUPPORT

 To ensure that you receive assistance when you need it,
 we're extending our technical support hours for PERSONAL
 TAX EDGE beginning January 15. Call 1-319-395-7314 to speak 
 with one of our technical support representatives during the 
 days and times listed below. All times shown are Central
 Standard Time.


       TECHNICAL SUPPORT HOURS FOR STATE TAX EDGE

 Until January 12:   Monday thru Friday, 8 a.m.- 9 p.m.

 January 15-April 15: Monday thru Friday, 7 a.m.-Midnight

                      Saturday, 9 a.m. - 5 p.m.

                      Sunday, Noon - 6 p.m.

 
                    DISPLAY PROBLEMS

 If you are using our program with a monochrome monitor, we
 recommend you choose the "LCD" color set in the program.
 To change from the default setting to "LCD" the first time
 into the program, hit the following keystrokes:
 <ESC>, <ESC>, <ENTER>, S, C, L, <ENTER>


                   PRINTING PROBLEMS

 If you experience problems printing tax forms, one of
 these suggestions may solve your problem:

 1. Please allow ample time for "Graphic" printing to
    complete the print job. Depending upon how your
    particular printer spools the print job, and the
    amount of memory on the printer itself, it could
    take anywhere from 5-15 minutes to print each page.

 2. If you are using a postscript printer and are having 
    problems printing in "Laser" format, try using the 
    "Graphic" print option within the program.

 3. If you are using a dot-matrix printer that emulates
    an Epson 9-pin printer, try choosing the 
    "Epson FX Series" selection within the program.
    If you are using a dot-matrix printer that emulates
    an Epson 24-Pin printer, try choosing the 
    "Epson LQ Series (B/W)" selection in the program.
    If you are using a Canon BJC 600 that emulates
    an Epson LQ, try choosing "Epson LQ Series (B/W)" 
    selection in the program.

 4. If you encounter an "Error Code 206" or "Low Memory"
    message while printing within the program, we
    recommend that you disable any DOS TSRs, including
    DOS menu programs that are loaded into memory.

 5. If you are attempting to print graphic forms and getting
    the message "Failed to open current form file" or
    attempting to print laser and getting the message
    "Laser printing halted..Not able to transfer the
    font file," most likely you are missing our laser
    subdirectory that contains the font files needed
    for both graphic and laser printing. Re-installing
    the program should take care of the problem.


         STATE UNDERPAYMENT of ESTIMATED TAX FORM

 Many State Tax Edge programs include a form that calculates
 the Underpayment of State Estimated Taxes. This form
 calculates a penalty when the taxpayer has not paid enough
 tax to the state through withholding and estimated tax
 payments. If your state program includes this form and the
 information on the Basic Information Worksheet has been
 completed, the program will automatically calculate to
 determine if this penalty is applicable. This form will
 sometimes be calculated even though you have underpaid your
 taxes and no penalty is applicable. The program will only
 print this form with your state return if the penalty is
 applicable or if other state filing requirements for this
 form are met.


                          CORRECTION

 The Print Blank Forms feature is not available in this program. 
 This includes printing forms downloaded from our Internet site. 
 We apologize for any inconvenience this may have caused.







 
